DIRECTV
customer reviews
Overall Customer Satisfaction Rating:
3.9/5
Category Rating breakdown
-
Price
3.5/5
-
Speed
3.6/5
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Reliability
3.7/5
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Customer Service
3.7/5
What do DIRECTV customers think?
DIRECTV is a satellite and internet TV service available in all U.S. states. You can connect with a DIRECTV satellite dish or through your existing internet service to get the channel package you want. DIRECTV customers score the ISP high for its customer service and reliability.
DIRECTV rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on DIRECTV from Allconnect customers
5/5
Internet service insured all concerns are resolved.
3/5
I haven’t received my gift card for signing up. The channels freeze a lot when using the Fire TV stick on the other TV’s.
2/5
Inconsistent connection with channel changing
5/5
Taking a long time to have the cables buried
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