Buckeye Broadband customer reviews

Overall Customer Satisfaction Rating:

3.8/5

51 customer reviews
Buckeye Broadband

Category Rating breakdown

  • Price

    3.3/5

  • Speed

    3.6/5

  • Reliability

    3.7/5

  • Customer Service

    3.7/5

What do Buckeye Broadband customers think?

Buckeye Broadband is a cable and fiber internet service provider with a gig internet plan that allows you to connect up to 60 devices at once in your home and comes with unlimited data.

Buckeye Broadband rating characteristics explained

Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.

Read more on Buckeye Broadband from Allconnect customers

buckeye broadband

1/5

Anonymous
Temperance
9/16/24

I was on the Affordable Connectivity Program and under that plan Buckeye gave me unlimited internet. Now… for the same plan, they want $120 a month. These pirates are gouging low income senior citizens and effectively blocking them from affordable internet connection. PROFIT OVER PEOPLE!

Price
Speed
Reliability
Customer Service
buckeye broadband

2/5

Anonymous
9/11/24

Customer service reps not always truthful

Price
Speed
Reliability
Customer Service
buckeye broadband

2/5

K. Vang
7/26/24

Much slower than advertised. Frequent outages

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Reliability
Customer Service
buckeye broadband

3/5

Pamela
Toledo, OH
6/1/24

Called 3 times To get help to register. I usually don’t have a problem with options computer gives me. I didn’t have account # or password

Price
Speed
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Customer Service
buckeye broadband

3/5

Anonymous
Lambertville
4/7/24

To high pricing.

Price
Speed
Reliability
Customer Service
buckeye broadband

4/5

Anonymous
3/20/24

Satisfied with speed, reliability, and service. However, deeply unsatisfied with price.

Price
Speed
Reliability
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