AT&T
customer reviews
AT&T customer reviews
Overall Customer Satisfaction Rating:
4/5
Category Rating breakdown
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Price
3.7/5
-
Speed
3.8/5
-
Reliability
3.8/5
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Customer Service
3.8/5
What do AT&T customers think?
AT&T is a fiber and DSL internet service provider. AT&T’s fiber plans are amongst the best in the country, with symmetrical speeds up to 5,000 Mbps, and customers are happy with AT&T’s speed and reliability. AT&T scores a bit lower in the customer service and price categories, but its fiber plans offer great value for the cost.
Featured Reviews
I’m very satisfied with my internet with AT&T.
5/5
Only problems have been accessing my billing.
4/5
Download and upload speeds are not even near what I was told they would be and the service is costly.
3/5
AT&T rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the plan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on AT&T from Allconnect customers
5/5
great provider with AT&T
4/5
I have a ring doorbell 2.5g and the new internet is not compatible because it’s 5g. So I now have to buy another one.
4/5
Service transfer was simple. Need to dial back on the fishy sales tactics for adt security however.
2/5
The internet with this company tends to be very slow compared to the prior service I had with another provider. More money but less service.
3/5
Good
5/5
Insane speeds over multiple devices.
1/5
ATT internet is totally unsatisfactory. Our service is unreliable, bounces constantly and is slow and undependable.
2/5
Service tech finally came out and he said he didn’t know how I even had any signal because wire had been cut 3 months ago due to a car wreck. But hey they gave me a refund for 6 days.
1/5
Internet is slow, barely works
3/5
We have AT&T. I feel that as seniors, we could be provided this service at a reduced cost. It’s not as if we are having a labor cost added each month. It is for tv, and internet. Not a multi level business at this house.
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