altafiber internet plans and pricing

Best altafiber plans for your home

altafiber provider overview

altafiber internet plans boast really fast speeds, making the provider great for people who want to stream movies, play video games and use the internet across multiple devices. altafiber internet speeds go up to 3 Gbps, with their brand of fiber options, Fioptics.

altafiber internet plans and pricing

All altafiber internet plans feature free email accounts, no data caps and the ability to stream on at least 15 devices. Users can choose to upgrade any altafiber internet plan to the premier version. These plans offer additional services, including internet security and a wireless gateway. 

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*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. Plan speed and pricing vary by region. 400 Mbps price is locked for 12 months with ebill, 600 Mbps price is locked for 24 months with ebill and gig level plans have a 36-month price lock with ebill. As of 03/21/25.

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altafiber availability 

altafiber internet, formerly Cincinnati Bell, is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati, Ohio. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by altafiber include:

• Cincinnati, Ohio
• Hamilton, Ohio
• Mason, Ohio
• Loveland, Ohio
• Fairfield, Ohio
• Dublin, Ohio

altafiber deals

New customers can take advantage of several perks with altafiber, including $20.00/mo. off during random promotions, price-lock guarantees on some plans and a 30-day money-back guarantee.

altafiber contracts, equipment and fees

altafiber does not require contracts for internet service. However, users do have to pay for equipment rental and some fees may apply for service.

• altafiber contracts – The Fioptics internet option does not require a contract or charge a fee for early cancellation
• altafiber equipment – Customers pay $9.99/mo. to lease a wireless gateway (aka a modem)
• altafiber fees – Customers must return the equipment when they cancel service. Failure to turn in an undamaged modem results in a $100.00 fee, and failure to return the power cord will cost $20.00

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altafiber bundling and TV service

altafiber lets customers bundle their internet with phone and cable service. TV and internet bundles start with 55 channels and a $60.00/mo. price tag. If you don’t want to invest in a cable bundle, you can cord-cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers.

TV and internet bundles

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Internet, TV and home phone bundles

altafiber also offers triple-play bundles with its phone service. Pricing varies by region, but we’ve listed a few bundle options below.

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altafiber customer service

You can reach altafiber online or by phone. Their service phone numbers are available 24/7. 

Call: (888) 246-2355

Text: (513) 301-2093

Online: Live chat and email

Although not in the American Customer Satisfaction Index (ACSI) ratings, altafiber has a Consumer Reports rating of 56 out of 100 in customer service. altafiber customers also rated it high on our consumer satisfaction survey. Read more about altafiber customer satisfaction below.

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Compare altafiber to other providers

An altafiber speed test puts it above other major Cincinnati, Ohio, competitors. altafiber Fioptics internet plans are relatively affordable and offer surprisingly fast speeds.

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altafiber FAQs

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Written by

Robin Layton

Senior Editor, Broadband Content

Robin Layton is a Senior Editor for Allconnect, dedicated to helping consumers navigate the often-co… View profile

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Anine Sus

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