WOW! internet plans

By Robin Layton Last updated: December 9, 2024

WOW is one of the larger regional cable and fiber internet providers, covering select markets across six states, in the Midwest and southern U.S. to reach over seven million customers.

  • Speeds up to 300 Mbps starting at:

    $30.00/mo.

    **Price per month with AutoPay & paperless billing. Additional equipment, taxes, and other fees. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 04/18/24.

    Call to order: (844) 451-2720

The best WOW internet plans

  • Internet 300
    Speeds up to
    300 Mbps
    Contract length
    12 mos.
    Connection type
    Cable
    Rating
    Average
    Plan cost
    $35/mo.
    for 12 mos.
    Pricing breakdown
    Check with WideOpenWest
    Or give us a call
  • Internet 1 Gig
    Speeds up to
    1000 Mbps
    Contract length
    12 mos.
    Connection type
    Fiber
    Rating
    High
    Plan cost
    $65/mo.
    for 12 mos.
    Pricing breakdown
    Check with WideOpenWest
    Or give us a call
  • Internet 2 Gig
    Speeds up to
    2000 Mbps
    Contract length
    12 mos.
    Connection type
    Fiber
    Rating
    High
    Plan cost
    $95/mo.
    for 12 mos.
    Pricing breakdown
    Check with WideOpenWest
    Or give us a call

WOW cable and fiber internet pricing and plans

In most locations, WOW offers hybrid coaxial cable/fiber optic internet with six plans to choose from. All of them are competitively priced compared to similar plans from other providers.

*Limited time offer available to new residential, serviceable customers. Offer requires enrollment in AutoPay and paperless billing. After promotional term ends following activation, rate will adjust to current regular rate for the speed chosen, which is subject to change. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change. Table reflects pricing available in Alabama. May vary based on location. Last updated 05/15/24.

WOW Fiber plans

WOW launched several new fiber markets recently. These new service areas will include best-in-class fiber to the home network, providing speeds up to 5 Gbps.

All packages include a fiber terminal and one Wi-Fi Access Point unless you decide you do not want the initial Wi-Fi access point.

*Limited time offer available to new residential, serviceable customers. Offer requires enrollment in AutoPay and paperless billing. After promotional term ends following activation, rate will adjust to current regular rate for the speed chosen, which is subject to change. Prices exclude taxes, fees and other charges (e.g., equipment, installation, service-call, data allowance and other usage based or separately billed charges). Pricing and offer subject to change. Table reflects pricing available in Alabama. May vary based on location. Last updated 05/15/24.

WOW’s price lock promise

If you pay an additional $5/mo., WOW will lock in your internet price. The price lock promise is available for internet 300, 600, 1 Gig and 1.2 Gig.

WoW! logo

WOW! internet rating

Allconnect Rating

4.01 / out of 5 stars

This score is based off of the 6 plans WOW! has available

Rating breakdown

  • Affordability

    3.38 / 5

  • Performance

    4.45 / 5

  • Value

    4.52 / 5

  • Customer satisfaction

    4.55 / 5

How we calculated our rating

Overall, WOW grades out as the top cable internet provider in our scoring and one of the best overall. It earned the best marks of any provider for customer satisfaction, and it’s close to the top in every other category, too.

If you can’t get fiber internet in your area, WOW’s cable internet is an excellent choice for most people. All of its plans are reasonably priced, even after you factor in price increases in the second year, and the associated fees are all lower than average. 

That doesn’t mean you’ll have to sacrifice speed with WOW either. Its cheapest plan gets you 300 Mbps download and 20 Mbps upload speed, which is good for a small household of people. If you need more bandwidth, you can go up to 1.2 or 2 Gigs of download speed, which is typically the max offered by internet providers.

What we like

  • Speeds as fast as anyone – With download speeds up to 2,000 Mbps, WOW can compete with the big national providers

  • Customizable Wi-Fi service – Get built in Wi-Fi with your modem rental, or upgrade to premium Wi-Fi service and add Wi-Fi extenders where needed

  • No contracts – No contract is required with WOW internet service

Things to consider

  • Limited availability – WOW areas of operation are less broad than you’ll find with most other providers, which can make transferring service difficult if you move even a short distance away

  • Wi-Fi fees can add up – Premium Wi-Fi service will add a fee on top of the modem rental fee, plus an additional fee for each Wi-Fi extender you need

How we scored internet providers

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score. For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of one to five, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between three and four. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

Allconnect: Let us compare providers for you

Why should you choose Allconnect? We’re the #1 broadband marketplace in the U.S, meaning you can trust us to search, compare and order internet and TV service for your home.

Get started

Equipment, installation, contracts and data caps

Like WOW speeds and pricing, you’ll find their equipment and fees as good or better than many larger providers. WOW also comes with the option to upgrade your Wi-Fi equipment and add extenders, something that isn’t available from all providers.

Equipment included with internet plans

A Wi-Fi-enabled modem is included with WOW non-fiber internet plans or you can use your own, which comes with its own pros and cons.

Whole-home Wi-Fi

Mesh Wi-Fi systems are increasingly popular as they can provide a stronger connection with a further range than the standard router. WOW offers mesh Wi-Fi hardware to boost your connection starting at $9.99/mo. WOW waives the $9.99/mo. fee for subscribers of their gigabit plan.

Wi-Fi extenders are a key component to mesh Wi-Fi connections and are available from WOW starting at an additional $5.99/mo. each. Consider adding Wi-Fi extenders, or “Beacons,” on any floor the router is not on, or anywhere you want to ensure a strong connection.

No data caps

There are no data caps with WOW cable or fiber internet plans.

No annual contracts

No contract is required with the WOW internet plans, so you won’t have to worry about early termination fees.

Installation — free with most plans

Standard installation for WOW internet comes with a one-time fee of $50, but all plans come with a free self-install kit.

WoW! logo

Allconnect Rating

3.94 / 5

Compare WOW internet to other top providers

Unlike many internet providers, WOW is usually available in areas that have other options to choose from. But even with that competition, WOW is often the best choice around. In fact, the only provider that has overlapping service areas that outscored it was AT&T Fiber. If that’s not available in your area — or you just want something more affordable — WOW is our favorite option. 

*Wireless speeds may vary.
Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 05/15/24.

How to bundle WOW internet with TV

WOW doesn’t actually offer TV plans itself, but it does partner with YouTube TV to bundle with any WOW internet plan.

WOW customer reviews

Cable and fiber provider WOW received a 3.9/5 star rating from customers who participated in Allconnect’s 2024 broadband customer satisfaction survey, with the highest score for its speed plans.

WideOpenWest (WOW) Customer Reviews:

145 customer reviews
Read reviews

Featured reviews

Doug Panama City, FL
1/23/24

Customer service is great.

0/5

Anonymous
8/20/23

With only two possible internet providers in my area, I took the lesser of the two evils. We went with WOW! because we had dealt with Frontier elsewhere for many years and had trouble with their service and their cost was higher than WOW! prices. We don’t appreciate how WOW! increases charges for the same internet service every year. With luck another option will become available in our immediate area soon.

4.5/5

Anonymous
6/11/23

We lose service for a few minutes every day.

4.5/5

WOW internet customer satisfaction

In general, WOW gets pretty favorable customer satisfaction ratings. It’s not currently included in the American Customer Satisfaction Index. Still, it scored second to AT&T in the 2021 J.D. Power’s U.S. Residential Internet Service Provider Satisfaction Study with 730 points out of 1,000.

WOW internet FAQs

How much is WOW internet monthly?

WOW internet plans start at $9.99/mo. To get the lowest available price, you must sign up for autopay and paperless billing. A Wi-Fi modem is included with WOW plans, but you can opt to provide your own compatible modem and router.

WOW offers service in nine states with the greatest coverage in Michigan, Illinois and Ohio. It’s available in cities like Chicago, Detroit, Cleveland, Columbus, Charleston and Knoxville.

WOW uses coaxial cables to bring cable internet to your home. In some areas, WOW uses a combination of fiber optic and cable lines to deliver faster speeds.

This add-on service uses a mesh network to provide you with an internet connection in every room in your home, on multiple devices and, if desired, all at the same time.

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Joe Supan

Written by:

Joe Supan

Principal Writer, Broadband Content

Joe is a senior writer for CNET covering home technology and broadband. Prior to joining CNET, Joe led MYMOVE’s moving coverage and reported on broadband policy, the digital divide, and privacy issues for the br… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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