About Kinetic by Windstream internet
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Kinetic internet is available in 18 states and offers the most coverage in Georgia, Texas and Kentucky.
Currently, Kinetic provides DSL internet to approximately 14 million people, making it the sixth largest residential DSL provider in the U.S. by population coverage . The Kinetic fiber service is available to nearly four million people, offering speeds up to 1,000 Mbps.
What we like
No contracts or early termination fees – Month-to-month options are available if you’re looking for commitment-free internet service from a reputable provider.
No data caps – With unlimited data, you can browse and stream the internet as much as you like.
Symmetrical fiber speeds – The Kinetic fiber network can deliver equally fast upload and download speeds.
Rural availability – Kinetic offers internet service in 14,405 ZIP codes nationwide, making it one of the best options for those who live in more rural areas.
Things to consider
Limited plans – Available Kinetic speed options can vary by location, and the speed you need, or are looking for, may not be offered in your area.
Lower customer satisfaction – The American Customer Satisfaction Index gave Kinetic by Windstream a score of 61/100 in 2020, and while up from the previous year, this still fell slightly below many other provider scores.
Price increase – Kinetic plan pricing increases after 12 months. Your monthly internet bill could increase from $8 to $18/mo., depending on your plan.
Shop Kinetic by Windstream plans near you
Kinetic by Windstream internet plans
Kinetic internet plans offer a range of speeds, up to 1,000 Mbps available in select areas. Starting prices and available speeds for Kinetic plans will vary by location.
| Plan | Starting price | Speed range |
| Kinetic Internet 25 | $37/mo.* | 25-33 Mbps |
| Kinetic Internet 50 | $37/mo.* | 34-72 |
| Kinetic Internet 100 | $37/mo.* | 73-125 Mbps |
| Kinetic Internet 200 | $37/mo.* | 126-232 Mbps |
| Kinetic Internet 300 | $47/mo.* | 233-375 |
| Kinetic Internet 400 | $47/mo.* | 376-450 Mbps |
| Kinetic Internet 500 | $57/mo.* | 451-799 Mbps |
| Kinetic Internet 1,000 | $67/mo.* | 800-1,000 Mbps |
Kinetic by Windstream: Limited-time, non-transferable offer for residential customers, cannot be combined with other offers. Credit restrictions may apply. Subject to availability and Windstream Terms & Conditions (windstream.com/terms).
Details: Must be a new Internet customer who has not received Windstream Internet within the past 30 days. Must subscribe to select plans to qualify, add’l restrictions may apply. After 12 months, standard rates apply. Taxes, fees and surcharges are extra and not included in introductory or standard rates. If professional installation is required, add’l fees may apply.
Kinetic Internet: Windstream will provision the fastest speed available at the time of order but cannot guarantee, and is not liable or responsible for, speeds or uninterrupted, error-free service. For speeds over 25 Mbps services are provisioned in a range including a min and max speed. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet website, or network congestion, and customer geo-location. In select areas, includes unlimited incoming calls, and outbound calls will incur add’l charges.
Equipment: Monthly fees may apply. Windstream-provided modems allow in-home wireless networking. Actual throughput speed may be impacted by several factors, including interference from other devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended.
Shop Kinetic by Windstream plans
Kinetic by Windstream offers high-speed internet, TV and home phone plans.
Which Kinetic by Windstream internet plan is right for you?
Your best Kinetic internet plan depends on your favorite internet activities and the number of users in your home. Take a look at what you can do with some popular Kinetic internet plans.
Kinetic Internet 25
Best for: Small households with two or three users who enjoy casual web browsing and checking email on one or two devices.
Kinetic Internet 100
Best for: Moderately-sized households with two to three users who enjoy heavy browsing, streaming, gaming and connecting smart home devices.
Kinetic Internet 200
Best for: Moderately-sized households with three to five users who enjoy music and video streaming in HD, online gaming, web browsing and downloading large files.
Kinetic Internet 500
Best for: Large households with five or more users that stream, browse, game, host live streams, work from home and connect smart home devices.
Kinetic Internet GIG
Best for: Large households with several users or devices. Enjoy streaming in HD, online gaming and live streams, working from home and downloading large files in the blink of an eye.
Current limited-time deals
New to Kinetic by Windstream? Shop Kinetic internet plans online today and get a $100 instant credit. New subscribers must not have registered with Kinetic in the past 30 days and must be located in select locations.
Kinetic internet equipment and security
Renting: You can rent internet equipment from Kinetic for an additional fee of around $9.99/mo., which is on par with or lower than equipment rental fees from other providers. There is no option to purchase internet equipment from Kinetic.
Purchasing: You also have the option of using your own equipment to avoid the $9.99/mo. fee, but it must be compatible with your Kinetic internet connection. Additionally, using your own equipment may reduce the amount of technical support Kinetic can provide should you have an issue with your connection.
Expert tip: Rent your equipment with Kinetic
If you don’t mind the added fee, we recommend renting your equipment from Kinetic. Not only are you sure to have the correct equipment for your connection, but you’ll also get quality phone support when needed and free equipment replacement should your device fail.
Equipment: Monthly fees may apply. Windstream-provided modems allow in-home wireless networking. Actual throughput speed may be impacted by several factors, including interference from other devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended.
Be connected. Stay protected with Kinetic Secure
Available with all Kinetic internet plans, Kinetic Secure is total internet protection for your family and devices.
Block dangerous viruses, malware and ransomware to keep your online identity and data secure. You can also manage Wi-Fi usage and content accessed in the home.
Choose from three Kinetic Secure plans to get the level of security and peace of mind you need.
Kinetic internet vs. other internet providers
If Kinetic internet is available in your area, you may also have other options from cable or satellite internet providers. Compare pricing, internet speeds, data caps, contract requirements and more between Kinetic and other leading internet providers.
| Kinetic | Armstrong |
| Starting price at | |
| $37.00/mo. | $34.95/mo.* |
| Internet Speeds | |
| 25 Mbps – 1,000 Mbps | 12 Mbps – 500 Mbps |
| Data cap | |
| None | 200 GB – 2 TB |
| Contract | |
| None | No contract agreement |
- Provider
- Kinetic
- Starting price at
- $37.00/mo.
- $34.95/mo.*
- Internet Speeds
- 25 Mbps – 1,000 Mbps
- 12 Mbps – 500 Mbps
- Data cap
- None
- 200 GB – 2 TB
- Contract
- None
- No contract agreement
*Pricing per month plus taxes for length of contract or until promotional pricing expires. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 10/23/20.
Kinetic by Windstream: Limited-time, non-transferable offer for residential customers, cannot be combined with other offers. Credit restrictions may apply. Subject to availability and Windstream Terms & Conditions (windstream.com/terms).
Details: Must be a new Internet customer who has not received Windstream Internet within the past 30 days. Must subscribe to select plans to qualify, add’l restrictions may apply. After 12 months, standard rates apply. Taxes, fees and surcharges are extra and not included in introductory or standard rates. If professional installation is required, add’l fees may apply.
Kinetic Internet: Windstream will provision the fastest speed available at the time of order but cannot guarantee, and is not liable or responsible for, speeds or uninterrupted, error-free service. For speeds over 25 Mbps services are provisioned in a range including a min and max speed. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet website, or network congestion, and customer geo-location. In select areas, includes unlimited incoming calls, and outbound calls will incur add’l charges.
Equipment: Monthly fees may apply. Windstream-provided modems allow in-home wireless networking. Actual throughput speed may be impacted by several factors, including interference from other devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended.
Kinetic by Windstream internet customer satisfaction ratings
According to the 2020 American Customer Satisfaction Index (ACSI), Kinetic internet scored a 61/100 in customer satisfaction, which is up four points from last year. While this score is slightly below other major providers such as CenturyLink and Spectrum (both scored 63/100), Kinetic did rank above Mediacom (59), Suddenlink (57) and Frontier (55).
It’s also important to note that customer satisfaction scores are notoriously low in the internet and TV industries. In 2020, Verizon Fios received the ASCI’s highest score of 73/100 while all other providers received a score in the 60s or below.
Kinetic by Windstream internet FAQs
Does Kinetic have data caps?
No. DSL and fiber optic plans from Kinetic include unlimited data, so you can browse, stream and game online without worrying about going over a monthly data allowance.
Does Kinetic have TV?
Yes. Kinetic TV service is available in select areas. In locations where Kinetic TV is not available, consider bundling your Kinetic internet service with DIRECTV.
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Written by:
Taylor GadsdenWriter, Broadband & Wireless Content
Taylor is a veteran member of the Allconnect content team and has spearheaded a number of projects, including a data piece on the top fiber cities in the U.S. and a troubleshooting guide on how to connect your p… Read more
Edited by:
Robin LaytonEditor, Broadband & Wireless Content
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