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Kinetic by Windstream internet plans

Looking for fast, reliable internet from a reputable provider near you? Compare plans and pricing from Kinetic to find the best package for your home.

  • 25 Mbps starting at:

    $37.00/mo.

    Windstream will provision the fastest speed available at the time of order but cannot guarantee, and is not liable or responsible for, speeds or uninterrupted, error-free service. For speeds over 25 Mbps services are provisioned in a range including a min and max speed. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet website, or network congestion, and customer geo-location. In select areas, includes unlimited incoming calls, and outbound calls will incur add’l charges.

    Call to order: (844) 451-2720

About Kinetic by Windstream internet

Joe Supan Last updated: August 26, 2021

At Allconnect, we work to present quality information with editorial integrity. While this page may contain offers from our partners, our opinions are our own. Here’s how we make money.

Kinetic Internet is available in 18 states and offers the most coverage in Georgia, Texas and Kentucky.

Currently, Kinetic provides DSL internet to approximately 14 million people, making it the sixth largest residential DSL provider in the U.S. by population coverage. The Kinetic fiber service is available to nearly four million people, offering speeds up to 1,000 Mbps.

What we like

  • No contracts or early termination fees – Month-to-month options are available if you’re looking for commitment-free internet service from a reputable provider.

  • No data caps – With unlimited data, you can browse and stream the internet as much as you like.

  • Symmetrical fiber speeds – The Kinetic fiber network can deliver equally fast upload and download speeds.

  • Rural availability – Kinetic offers internet service in 14,405 ZIP codes nationwide, making it one of the best options for those who live in more rural areas.

Things to consider

  • Limited plans – Available Kinetic speed options can vary by location, and the speed you need, or are looking for, may not be offered in your area.

  • Lower customer satisfaction – The American Customer Satisfaction Index gave Kinetic by Windstream a score of 61/100 in 2021, which was slightly below average.

  • Price increase – Kinetic plan pricing increases after 12 months. Your monthly internet bill could increase from $15 to $18/mo., depending on your plan.

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Kinetic by Windstream Fiber internet rating

Allconnect Rating

3.94 / out of 5 stars

This score is based off of the 4 plans Kinetic by Windstream Fiber has available

Rating breakdown

  • Affordability

    3.36 / 5

  • Performance

    4.38 / 5

  • Value

    4.60 / 5

  • Customer satisfaction

    3.5 / 5

How we calculated our rating
windstream internet

Kinetic by Windstream DSL internet rating

Allconnect Rating

2.76 / out of 5 stars

This score is based off of the 4 plans Kinetic by Windstream DSL has available

Rating breakdown

  • Affordability

    3.62 / 5

  • Performance

    2.42 / 5

  • Value

    1.44 / 5

  • Customer satisfaction

    3.5 / 5

How we calculated our rating

As you can see from the scores above, there’s a large gap between the two types of service. Windstream’s fiber plans cost a bit more, but they get you much faster speeds. If you can get it in your area, Windstream’s fiber service is a better option for most people, and compares favorably to most other internet providers. On the other hand, Windstream’s DSL service has the lowest scores of any internet service we’ve reviewed.

How we scored internet providers

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.

For each sub-factor, we score all providers on a continuous scale of 1 to 5, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.

We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.

Learn more about our methodology

Best plan: Kinetic Gig

Kinetic by Windstream internet plans

Kinetic internet plans offer a range of speeds, up to 1,000 Mbps available in areas with fiber access. Starting prices and available speeds for Kinetic plans will vary by location.

Kinetic by Windstream: Limited-time, non-transferable offer for residential customers, cannot be combined with other offers. Credit restrictions may apply. Subject to availability and Windstream Terms & Conditions (windstream.com/terms). 

Details: Must be a new Internet customer who has not received Windstream Internet within the past 30 days. Must subscribe to select plans to qualify, add’l restrictions may apply. After 12 months, standard rates apply. Taxes, fees and surcharges are extra and not included in introductory or standard rates. If professional installation is required, add’l fees may apply. 

Kinetic Internet: Windstream will provision the fastest speed available at the time of order but cannot guarantee, and is not liable or responsible for, speeds or uninterrupted, error-free service. For speeds over 25 Mbps services are provisioned in a range including a min and max speed. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet website, or network congestion, and customer geo-location. In select areas, includes unlimited incoming calls, and outbound calls will incur add’l charges.

Equipment: Monthly fees may apply. Windstream-provided modems allow in-home wireless networking. Actual throughput speed may be impacted by several factors, including interference from other devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended. 

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Shop Kinetic by Windstream plans

Kinetic by Windstream offers high-speed internet, TV and home phone plans.

Call to order: (844) 451-2720

Which Kinetic by Windstream internet plan is right for you?

Kinetic by Windstream plans come in two types: Fiber and DSL. Fiber is considered the best type of internet connection available, providing the fastest speeds and the most reliable connections. DSL, meanwhile, uses your phone line to connect to the internet, and is usually much slower than cable or fiber. 

Which type of plan you’ll have access to depends on what’s available in your area, but for almost everyone, Windstream’s fiber plans are a better option. You’ll get much faster speeds often for the same price. Here are some of our favorite Windstream plans, along with what types of situations we think they’re best for:

Kinetic Internet 25: Best DSL plan for small households

This plan gets you 25 Mbps download speeds, which is the FCC’s definition of minimum broadband speeds. Small households with two or three users who enjoy casual web browsing, checking email on one or two devices and streaming on one TV at a time with this plan.

This plan is a good fit for moderately-sized households with two to three users who enjoy heavy browsing, streaming and connecting smart home devices. That said, upload speeds are still limited to just 1 Mbps, so you might run into issues with gaming and video conferencing.

This is Windstream’s cheapest fiber plan, and it actually costs the same price as the 15 Mbps DSL plan with more than 10 times the speed. Most households with three to five users will be able to enjoy all the music and video streaming, online gaming and web browsing they need with this plan.

Large households with five or more users that stream, browse, game, host live streams, work from home and connect smart home devices might want to upgrade to this fiber plan.

We’ll be honest — most people probably don’t need 1,000 Mbps of upload and download speed. But if you want to have lots of devices connected at once and do some serious gaming or uploading, it might be worth upgrading to Windstream’s GIG plan. At $67/mo., it’s actually on the affordable side for such a high-speed plan.

Current limited-time deals

New to Kinetic by Windstream? Shop Kinetic internet plans online today and get a $100 Visa prepaid card. New subscribers must not have registered with Kinetic in the past 30 days and must be located in select locations.

Kinetic internet equipment, data caps and security

All internet providers come with extra fees and stipulations tacked on to their terms. Fortunately, Windstream’s aren’t very expensive compared to other providers, and you’ll also get some nice perks you don’t usually see elsewhere. 

Data caps

None of Windstream’s plans come with data caps, so you won’t have to worry about watching how much you stream, game or browse every month. 

Security

Available with all Kinetic internet plans, Kinetic Secure is total internet protection for your family and devices. This allows you to block dangerous viruses, malware and ransomware to keep your online identity and data secure. You can also manage Wi-Fi usage and content accessed in the home. There are three Kinetic Secure plans available that cost between $9.99 and $14.99/mo.

Equipment

Renting: You can rent internet equipment from Kinetic for an additional fee of around $9.99/mo., which is on par with or lower than equipment rental fees from other providers. There is no option to purchase internet equipment from Kinetic.

Purchasing: You also have the option of using your own equipment to avoid the $9.99/mo. fee, but it must be compatible with your Kinetic internet connection. Additionally, using your own equipment may reduce the amount of technical support Kinetic can provide should you have an issue with your connection.

Windstream authorized retailer logo

Allconnect Rating

3.94 / 5

Kinetic internet vs. other internet providers

If Kinetic internet is available in your area, you may also have other options from cable or satellite internet providers. Compare pricing, internet speeds, data caps, contract requirements and more between Kinetic and other leading internet providers.

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 06/17/21.

Overall, if you can get Windstream’s fiber service in your area, there are few options that offer a better deal. The only provider that overlaps with Windstream that scored better in our analysis was AT&T Fiber. 

But if you have a choice between Windstream DSL and a cable provider like Mediacom, Spectrum, Suddenlink or Xfinity, you’re probably better off going with one of the cable providers. The price is usually about the same, and you’ll get much better speed and reliability than you would with a DSL connection. 

How to bundle Windstream internet with TV

Windstream does offer options to bundle internet with TV service, but it’s fairly limited compared to most providers and you won’t save much money. Windstream TV has three streaming plans that cost an additional $20 to $85/mo. You also have the option of adding YouTube TV or DIRECTV to your internet plan, but there are no additional savings from bundling these services compared to buying them on their own.

Kinetic by Windstream internet customer satisfaction ratings

According to the 2021 American Customer Satisfaction Index (ACSI), Kinetic internet scored a 61/100 in customer satisfaction, which is the same score it received last year. While this score is slightly below other major providers such as Cox and Spectrum (both scored 63/100), Kinetic did rank above Mediacom (60), Frontier (57) and Suddenlink (55).

It’s also important to note that customer satisfaction scores are notoriously low in the internet and TV industries. In 2021, AT&T and Verizon received the ASCI’s highest scores of 71/100 while all other providers received a score in the 60s or below.

Kinetic by Windstream internet FAQs

Does Kinetic have data caps?

No. DSL and fiber optic plans from Kinetic include unlimited data, so you can browse, stream and game online without worrying about going over a monthly data allowance.

Yes. Kinetic TV service is available in select areas. In locations where Kinetic TV is not available, consider bundling your Kinetic internet service with DIRECTV.

Yes. Kinetic by Windstream offers three TV plans to add to its internet service, and you can also bundle Windstream with YouTube TV and DIRECTV.

Windstream has both fiber-optic and DSL plans available, depending on where you live. Its DSL service is more prominent, with availability in 18 states. Many of Windstream’s fiber optic plans utilize a hybrid fiber/DSL network to deliver faster speeds than traditional DSL.

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Joe Supan

Written by:

Joe Supan

Senior Writer, Broadband Content

Joe oversees all things broadband for Allconnect. His work has been referenced by Yahoo!, Lifehacker and more. He has utilized thousands of data points to build a library of metrics to help users navigate these … Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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