Kinetic by Windstream internet plans
Looking for fast, reliable internet from a reputable provider near you? Compare plans and pricing from Kinetic to find the best package for your home.
About Kinetic by Windstream internet
By Joe Supan Last updated: February 5, 2022
Kinetic Internet is available in 18 states and offers the most coverage in Georgia, Texas and Kentucky.
Currently, Kinetic provides DSL internet to approximately 14 million people, making it the sixth largest residential DSL provider in the U.S. by population coverage. The Kinetic fiber service is available to nearly four million people, offering speeds up to 1,000 Mbps.
What we like
No contracts or early termination fees – Month-to-month options are available if you’re looking for commitment-free internet service from a reputable provider.
No data caps – With unlimited data, you can browse and stream the internet as much as you like.
Symmetrical fiber speeds – The Kinetic fiber network can deliver equally fast upload and download speeds.
Rural availability – Kinetic offers internet service in 14,405 ZIP codes nationwide, making it one of the best options for those who live in more rural areas.
Things to consider
Limited plans – Available Kinetic speed options can vary by location, and the speed you need, or are looking for, may not be offered in your area.
Lower customer satisfaction – The American Customer Satisfaction Index gave Kinetic by Windstream a score of 61/100 in 2021, which was slightly below average.
Price increase – Kinetic plan pricing increases after 12 months. Your monthly internet bill could increase from $15 to $18/mo., depending on your plan.
Kinetic by Windstream Fiber internet rating
3.94 / out of 5 stars
This score is based off of the 3 plans Kinetic by Windstream Fiber has available
3.45 / 5
4.36 / 5
4.53 / 5
3.50 / 5
Kinetic by Windstream DSL internet rating
2.87 / out of 5 stars
This score is based off of the 4 plans Kinetic by Windstream DSL has available
3.78 / 5
2.42 / 5
1.59 / 5
3.50 / 5
As you can see from the scores above, there’s a large gap between the two types of service. Windstream’s fiber plans cost a bit more, but they get you much faster speeds. If you can get it in your area, Windstream’s fiber service is a better option for most people, and compares favorably to most other internet providers. On the other hand, Windstream’s DSL service has the lowest scores of any internet service we’ve reviewed.
How we scored internet providers
We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.
For each sub-factor, we score all providers on a continuous scale of 1 to 5, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.
We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.Learn more about our methodology
Unlimited data allowance
AT&T consumer home internet or Fixed Wireless Internet customers can use unlimited internet data through September 30, 2020.
Self-installation is the default installation option when available for customers.
Temporary speed upgrade
Get a temporary speed upgrade to 50 Mbps when you order Cox 10 & 30 Mbps internet plans. Offers valid through June 30, 2020.
Self-installation encouraged. Select your desired installation date, and a Cox representative will call to confirm or reschedule your appointment.
Safety-first Installation: A Frontier technician will perform your installation with appropriate safety protocols including wearing protective equipment and maintaining social distancing. In taking these precautions, it’s recommended that Frontier customers wear a face mask or face covering for the safety of technicians.
New TV plan
Introducing a new “Local 50” video plan to support contactless installation.
Contactless installation: Mediacom will send an installation kit and a technician to set up a single high-speed data connection, phone, or one local TV channel plan with the help of someone in your home.
Self-installation is encouraged. For professional installation, contact-free delivery is available for work done outside of the home. For customers moving more than 7 days from the date the order is placed, professional installation is available.
Free Contactless Delivery: An Xfinity technician will drop-off your equipment with installation instructions, then perform any outside work. Get your installation fees back in a customer credit for a no-charge installation.
Best plan: Kinetic Gig
Kinetic Internet prices and plans
Kinetic internet plans offer a range of speeds, up to 1,000 Mbps available in areas with fiber access. Starting prices and available speeds for Kinetic plans will vary by location.
|Kinetic plan||Allconnect score||Starting price||Price after 12 mos.||Download speed||Upload speed||Connection|
|Kinetic Internet 15||2.60/5||$25.00/mo.||$55.00/mo.||15 Mbps||1 Mbps||DSL|
|Kinetic Internet 25||2.67/5||$19.99/mo.||$55.00/mo.||25 Mbps||1 Mbps||DSL|
|Kinetic Internet 50||2.94/5||$29.99/mo.||$55.00/mo.||50 Mbps||1 Mbps||DSL|
|Kinetic Internet 100||3.26/5||$39.99/mo.||$55.00/mo.||100 Mbps||1 Mbps||DSL|
|Kinetic Internet 200||3.87/5||$39.99/mo.||$55.00/mo.||200 Mbps||200 Mbps||Fiber|
|Kinetic Internet 400||3.90/5||$59.99/mo.||$75.00/mo.||400 Mbps||400 Mbps||Fiber|
|Kinetic GIG||4.10/5||$69.99/mo.||$85.00/mo.||1000 Mbps||1000 Mbps||Fiber|
Kinetic by Windstream: Limited-time, non-transferable offer for residential customers, cannot be combined with other offers. Credit restrictions may apply. Subject to availability and Windstream Terms & Conditions (windstream.com/terms).
Details: Must be a new Internet customer who has not received Windstream Internet within the past 30 days. Must subscribe to select plans to qualify, add’l restrictions may apply. After 12 months, standard rates apply. Taxes, fees and surcharges are extra and not included in introductory or standard rates. If professional installation is required, add’l fees may apply.
Kinetic Internet: Windstream will provision the fastest speed available at the time of order but cannot guarantee, and is not liable or responsible for, speeds or uninterrupted, error-free service. For speeds over 25 Mbps services are provisioned in a range including a min and max speed. Speed availability, capabilities and provisioning vary depending on network and terrain conditions, Internet website, or network congestion, and customer geo-location. In select areas, includes unlimited incoming calls, and outbound calls will incur add’l charges.
Equipment: Monthly fees may apply. Windstream-provided modems allow in-home wireless networking. Actual throughput speed may be impacted by several factors, including interference from other devices at the location, distance from the modem, modem location, types of devices connected, physical obstructions and time of day. To obtain advertised speed, connecting a device directly to the modem to provide a wired connection is recommended.
Which Kinetic by Windstream internet plan is right for you?
Kinetic by Windstream plans come in two types: Fiber and DSL. Fiber is considered the best type of internet connection available, providing the fastest speeds and the most reliable connections. DSL, meanwhile, uses your phone line to connect to the internet, and is usually much slower than cable or fiber.
Which type of plan you’ll have access to depends on what’s available in your area, but for almost everyone, Windstream’s fiber plans are a better option. You’ll get much faster speeds often for the same price. Here are some of our favorite Windstream plans, along with what types of situations we think they’re best for:
This plan gets you 25 Mbps download speeds, which is the FCC’s definition of minimum broadband speeds. Small households with two or three users who enjoy casual web browsing, checking email on one or two devices and streaming on one TV at a time with this plan.
This plan is a good fit for moderately-sized households with two to three users who enjoy heavy browsing, streaming and connecting smart home devices. That said, upload speeds are still limited to just 1 Mbps, so you might run into issues with gaming and video conferencing.
This is Windstream’s cheapest fiber plan, and it actually costs the same price as the 15 Mbps DSL plan with more than 10 times the speed. Most households with three to five users will be able to enjoy all the music and video streaming, online gaming and web browsing they need with this plan.
Large households with five or more users that stream, browse, game, host live streams, work from home and connect smart home devices might want to upgrade to this fiber plan.
We’ll be honest — most people probably don’t need 1,000 Mbps of upload and download speed. But if you want to have lots of devices connected at once and do some serious gaming or uploading, it might be worth upgrading to Windstream’s GIG plan. At $67/mo., it’s actually on the affordable side for such a high-speed plan.
Kinetic availability and coverage
Kinetic Internet is currently available in 18 states, with coverage concentrated in Georgia, Iowa, Texas and Kentucky. Most of this is slower DSL service, which is available to around 18 million people. Faster fiber internet is also available to around 4 million people in these same states. Here are some of the bigger cities where you can get fiber from Kinetic:
- Gainesville, FL
- Lexington, KY
- Charlotte, NC
- Winston Salem, NC
- Syracuse, NY
- Cleveland, OH region
- Tulsa, OK
- Pittsburgh, PA
- Sugar Land, TX
- Houston, TX
Kinetic Internet limited-time deals
New to Kinetic by Windstream? Shop Kinetic internet plans online today and get a $100 Visa prepaid card. New subscribers must not have registered with Kinetic in the past 30 days and must be located in select locations.
Kinetic Internet equipment, data caps and security
All internet providers come with extra fees and stipulations tacked on to their terms. Fortunately, Windstream’s aren’t very expensive compared to other providers, and you’ll also get some nice perks you don’t usually see elsewhere.
None of Windstream’s plans come with data caps, so you won’t have to worry about watching how much you stream, game or browse every month.
Available with all Kinetic internet plans, Kinetic Secure is total internet protection for your family and devices. This allows you to block dangerous viruses, malware and ransomware to keep your online identity and data secure. You can also manage Wi-Fi usage and content accessed in the home. There are three Kinetic Secure plans available that cost between $9.99 and $14.99/mo.
Renting: You can rent internet equipment from Kinetic for an additional fee of around $6.99/mo., which is on par with or lower than equipment rental fees from other providers. There is no option to purchase internet equipment from Kinetic.
Purchasing: You also have the option of using your own equipment to avoid the $6.99/mo. fee, but it must be compatible with your Kinetic internet connection. Additionally, using your own equipment may reduce the amount of technical support Kinetic can provide should you have an issue with your connection.
3.94 / 5
Windstream internet compared to other providers
If Kinetic internet is available in your area, you may also have other options from cable or satellite internet providers. Compare pricing, internet speeds, data caps, contract requirements and more between Kinetic and other leading internet providers.
|Provider||Allconnect score||Starting prices*||Download speeds||Upload speeds|
|Kinetic DSL||2.87/5||$19.99-$39.99/mo.||15-100 Mbps||1 Mbps|
|Kinetic Fiber||3.95/5||$39.99-$69.99/mo.||200-1000 Mbps||200-1000 Mbps|
|AT&T DSL||2.80/5||$45.00/mo.||10-100 Mbps||1-20 Mbps|
|AT&T Fiber||4.43/5||$35.00-$60.00/mo.||300-4700 Mbps||300-4700 Mbps|
|Mediacom||3.44/5||$19.99-$69.99/mo.||60-1000 Mbps||5-50 Mbps|
|Spectrum||3.50/5||$49.99-$109.99/mo.||200-940 Mbps**||10-35 Mbps**|
|Suddenlink||3.28/5||$30.00-$70.00/mo.||200-940 Mbps||10-35 Mbps|
|Xfinity||3.64/5||$19.99-$299.95/mo.||50-3000 Mbps||3-3000 Mbps|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of 02/04/22.
**Wireless speeds may vary.
Overall, if you can get Windstream’s fiber service in your area, there are few options that offer a better deal. The only provider that overlaps with Windstream that scored better in our analysis was AT&T Fiber.
But if you have a choice between Windstream DSL and a cable provider like Mediacom, Spectrum, Suddenlink or Xfinity, you’re probably better off going with one of the cable providers. The price is usually about the same, and you’ll get much better speed and reliability than you would with a DSL connection.
How to bundle Windstream internet with TV
Windstream does offer options to bundle internet with TV service, but it’s fairly limited compared to most providers and you won’t save much money. Windstream TV has three streaming plans that cost an additional $20 to $85/mo. You also have the option of adding YouTube TV or DIRECTV to your internet plan, but there are no additional savings from bundling these services compared to buying them on their own.
Kinetic by Windstream internet customer satisfaction ratings
According to the 2021 American Customer Satisfaction Index (ACSI), Kinetic internet scored a 61/100 in customer satisfaction, which is the same score it received last year. While this score is slightly below other major providers such as Cox and Spectrum (both scored 63/100), Kinetic did rank above Mediacom (60), Frontier (57) and Suddenlink (55).
It’s also important to note that customer satisfaction scores are notoriously low in the internet and TV industries. In 2021, AT&T and Verizon received the ASCI’s highest scores of 71/100 while all other providers received a score in the 60s or below.
No. DSL and fiber optic plans from Kinetic include unlimited data, so you can browse, stream and game online without worrying about going over a monthly data allowance.
Yes. Kinetic TV service is available in select areas. In locations where Kinetic TV is not available, consider bundling your Kinetic internet service with DIRECTV.
Yes. Kinetic by Windstream offers three TV plans to add to its internet service, and you can also bundle Windstream with YouTube TV and DIRECTV.
Windstream has both fiber-optic and DSL plans available, depending on where you live. Its DSL service is more prominent, with availability in 18 states. Many of Windstream’s fiber optic plans utilize a hybrid fiber/DSL network to deliver faster speeds than traditional DSL.
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Written by:Joe Supan
Senior Writer, Broadband Content
Joe Supan is the senior writer for Allconnect and MyMove. He has helped build the proprietary metrics used on Allconnect’s review pages, utilizing thousands of data points to help readers navigate these comple… Read more
Edited by:Robin Layton
Editor, Broadband Content
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