How to cancel or transfer your Suddenlink service

Moving your Suddenlink internet service

At Allconnect, we work to present quality information with editorial integrity. While this post may contain offers from our partners,
our opinions are our own. Here’s how we make money.

You don’t necessarily have to cancel your Suddenlink service just because you’re moving. If the company serves the area you’re moving to, you can simply take your service with you. To move your service, just visit Suddenlink’s website. Complete the move form, where you’ll fill in your current address and your new address.

Is Suddenlink available in your new area?

Check availability

Or call us today: (844) 451-2720 (844) 451-2720

---

Pausing Suddenlink service

Many internet and TV providers allow you to use a seasonal hold, where you temporarily suspend your service when you’re out of town for an extended period. Unfortunately, Suddenlink doesn’t currently offer this service.

---

Canceling your Suddenlink service

Moving to an area that Suddenlink doesn’t serve or simply unhappy with your service? In that case, you can cancel your plan altogether, which can be done either over the phone or online.

Are you eligible to cancel your HughesNet service?

Suddenlink will allow you to cancel your internet and TV plan early, but you may be subject to an early termination fee (ETF). The company charges up to $200, as well as any outstanding charges for services and equipment.

Canceling your Suddenlink service online

To cancel your Suddenlink plan online, visit the company’s website and log in to your account. Go to your account, where you’ll be given the option to terminate your account. To continue with canceling your plan, confirm your choice to terminate your account.

Canceling your Suddenlink service over the phone

It’s also easy to cancel your Suddenlink account over the phone. To do so, just call (877) 694-9474 to speak with a Suddenlink customer service representative.

Canceling your Suddenlink service in person

If there’s a Suddenlink location near you, you may wish to cancel your service in person. Visit your local office and be sure to bring your equipment with you to complete the cancellation.

---

How to return your Suddenlink equipment

When you cancel your Suddenlink account, you’ll also have to return your equipment or be charged a fee. To return your equipment, disconnect everything and place carefully into a box. You can then print a shipping label on FedEx’s website, attach it to the box, and drop it off at a FedEx location. Make sure your box includes a copy of your Suddenlink bill or a piece of paper with your name, address and account number.

---

Canceling because of service price or moving to a new area? 

Are you moving to an area Suddenlink doesn’t serve? Or maybe you’re unhappy with your current plan’s service or price. In that case, it might be time to shop around for a new one. Use Allconnect’s online comparison tool to shop around for the best internet plans and best TV plans and find the best one for you.

---

Canceling or transferring Suddenlink FAQs

---

We value your feedback

Was this page helpful?

Yes No

We value your feedback

We’re glad! Tell us what helped most on this page.

Type your response here

Submit

We value your feedback

Was this page helpful?

The page didn’t have what I was looking for.

This page is incorrect or outdated.

This page didn’t help me choose a product or service.

Other (please specify):

Type your response here

Submit

Thanks for your feedback!

Your insight helps, and we’ll do our best to improve your experience.