Find plans

Spectrum Review

We’ll help you find the best Spectrum services for your home.

About Spectrum  

Spectrum is available in nearly every state nationwide, so there’s a good chance Spectrum service might be available near you. For all your home networking needs, from internet speeds up to 940 Mbps or budget-friendly bundle deals, Spectrum has you covered. 

Interested to know what Spectrum customers and internet reviews say about these services? Below, we review all aspects of Spectrum plans to help you decide what Spectrum cable package you need.

Spectrum awards and recognitions

According to the American Customer Satisfaction Index (ACSI), Spectrum internet and TV services each earned a rating of 59/100 in 2019. Compared to other cable services, this score is in the average range. 

Spectrum also earned average customer satisfaction ratings from J.D. Power in 2019. Based on customer feedback, Spectrum reviews were more favorable in the South region in the categories of Performance and Reliability, Customer Service and Overall Satisfaction.

Spectrum internet review

Spectrum offers speeds up to 940 Mbps, with some of their most popular mid-range plans providing up to 200 Mbps starting at $49.99/mo.* Maximum Spectrum speeds can vary based on your location, so ask about the speed tiers available at your home when inquiring about internet service.

What Spectrum speed do you need?

To decide what speed you need, consider what you are using the internet for and how many devices are connected at one time in your home. Are you using the internet for web browsing and email, remote learning or online gaming

We recommend Spectrum Internet or the Spectrum Internet Ultra plan for households with under eight devices, or two to four simultaneous users. Multi-device households with more than five people connected at once may want to opt for Spectrum Internet Gig, where available. 

Want to find out what internet speed you currently have? Use our Spectrum speed test and find out if you are getting advertised speeds and how to improve your connection.  

Spectrum equipment, installation and features

Spectrum has several features that are hard to find with other cable internet providers, such as no data caps, no contracts and money-saving self-installation options. Professional internet installation can run you an extra one-time fee of $49.99. However, Spectrum offers free installation on many double- or triple-play bundles.

Spectrum packages come with a modem. There is a monthly rental fee of $9.99 for a Spectrum Wi-Fi router, but you also have the option to provide your own compatible router.

Spectrum Wi-Fi hotspots

If you need to use secure Wi-Fi when you’re on the go, you’re in luck. Spectrum Wi-Fi hotspots are available coast-to-coast at over 500,000 locations, and come with secure sign-in and authentication to boost your public Wi-Fi security

Spectrum contracts and fees

Spectrum customer reviews tout the flexibility of Spectrum’s no-contract plans. Internet and TV plans still come with a promotional period that determines how long the monthly rate will remain the same. If you are in a contract with another provider, Spectrum offers a buyout program for customers who are switching internet providers, available in select areas.   

Wondering what other fees you might encounter on your Spectrum bill? Since there are no contracts, you will never be responsible for an early termination fee, however, if you cancel your service mid-month, you will be responsible for the remainder of that billing cycle.

Spectrum internet plans and pricing

Spectrum offers three internet plans with speeds ranging from 60 to 940 Mbps, with prices starting at $49.99/mo.* Take a look at all the Spectrum internet prices and plans below. 

Spectrum PackagesMax. download Speed Introductory Price
Spectrum Internet200 Mbps$49.99/mo.*
Spectrum Internet Ultra400 Mbps$69.99/mo.*
Spectrum Internet Gig940 Mbps$109.99/mo.*

Spectrum Internet Ultra is a cost-efficient plan if you need faster internet speeds, but still need to keep your monthly bill at a reasonable price point. For only $20/mo. more than the base package, you can get double or triple the internet speed (depending on area). 

Spectrum TV and internet services are delivered via a cable network and coaxial connection to your home. Find out what speeds and Spectrum deals are available in your area.

Call now: (844) 451-2720 (844) 451-2720

Spectrum customer service review

There are several ways to get in touch with Spectrum any time of day or night. Contact Spectrum customer service via phone at 833.267.6094, start an online chat or reach out via Spectrum’s social media accounts on Twitter or Facebook

If you are trying to troubleshoot common Spectrum internet or TV equipment issues, check out our Spectrum customer service quick help guide. Or you can try filtering through Spectrum’s online articles to find a quick resolution.

Spectrum bundles, deals and special offers 

Spectrum deals and promotions can change throughout the year. If you want the best value on your plan, bundling with Spectrum is the way to go. You can add internet, TV or home phone to a Spectrum bundle. Choose from three tiers of Spectrum TV plans to get anywhere from 125+ to 200+ channels, or add unlimited nationwide calling features.

Spectrum TV reviews 

Get the TV package with the channel selection you prefer, or choose to add on Premium networks, Sports packs or international channels starting at $4.99/mo.* Plus, you save $10/mo.* when you add either a Spectrum Select, Silver or Gold TV package to your internet plan. Never miss your favorite programs and record up to six shows at once with the Spectrum DVR, or catch your shows when you are on-the-go with the Spectrum TV app.

Spectrum best deals

Spectrum cable reviews often refer to the Double Play Silver or the Triple Play Select as two of Spectrum’s most popular packages. Take a look at what you get with each one:

  • Double Play Silver — Up to 200 Mbps, 175+ channels for $89.98/mo.*
  • Triple Play Select — Up to 200 Mbps, 125+ channels and unlimited nationwide calling for $99.97/mo.*

Spectrum frequently asked questions

Is Spectrum internet any good?

Spectrum’s fast speeds and reasonable prices, without data caps or contracts to worry about, make it a popular internet solution throughout the country. If Spectrum is available in your area, you might want to take a look at how it compares to other ISPs.

How do I install Spectrum internet?

Order a Spectrum self-install kit to have everything you need shipped right to your home with easy set-up instructions. If you prefer professional installation, you can request a technician when you order your service.

Is Spectrum Internet fast?

Yes. Spectrum offers speeds up to 940 Mbps over a reliable coaxial connection, brought to you without data caps or throttling your speed.

Who owns Spectrum Internet?

Charter Communications purchased Time Warner Cable in 2016 and now operates under the Spectrum brand name.