How to cancel or transfer Mediacom service

Mediacom allows customers to put their service on a temporary, seasonal hold, especially for vacation homes or extended periods out of the country. You will still pay between $10 – $15/mo. to keep your account current. This service is available in some areas for a minimum of two months and a maximum of six months within any 12-month period. Call Mediacom to find out if your service area is eligible to pause your account.

If you want a better deal than you’re currently getting with Mediacom, the company may be willing to lower your rate if you let them know you are thinking of canceling. If not, compare providers on Allconnect to see what is available in your area. Just enter your full address for an easy price comparison for cable and internet in your neighborhood.

If you’re wondering how to cancel Mediacom with a bit more personalized service, handling the cancelation over the phone may be a better option. You can text the company at 66554, but an agent will also take your call to walk you through it.

Call (855) 633-4226 to talk to an agent. Be prepared with your account number, the name on the account and the address where you currently have service to expedite the process.

Mediacom has service in 22 states, many of which have in-person stores where you can receive face-to-face service. States with brick-and-mortar stores include California, Minnesota, Illinois and Georgia. Most Mediacom locations are in the midwest and southern U.S. Find the nearest location of Mediacom to disconnect service by entering your ZIP code on the company’s website under “Find your local Mediacom office.”

If you have a multiyear contract, the early termination fees can exceed $200. If you’re nearing the end of a contract, it may be more affordable to simply wait out the contract and switch providers at the natural conclusion of the agreement.

You should provide written notice of your intention to cancel services as soon as possible. The company requires a minimum of seven days notice. It should also be noted that if the current occupant of your new home also uses Mediacom, they must submit their intention to disconnect before you can set up services at your next home.