Get Existing and New Customer Support from Frontier
Call 1-844-819-9721 to order new Frontier services for your home.
Order your new Frontier services today
If you’re looking to order your new Frontier high-speed internet, TV or home phone services, look no further. Our experts at Allconnect® are here to help. Give us a call today to learn more about the deals that are available in your area and the most up-to-date pricing.
Order new Frontier services:
Get existing Frontier customer support
If you’re already have Frontier service, you can call Frontier customer service for account information, changes and tech support.
For help with billing or your Frontier account, call 1-800-921-8101
Monday-Friday 6:00 a.m. - 10:00 p.m. MT
Saturday 8:00 a.m. - 8:00 p.m. MT
Sunday 9:00 a.m. - 7:00 p.m. MT
Chat with a Frontier representative on your time about products and sales, billing, payment, repairs, tech support and general account information.
For 24/7 technical support, call the number related to the service you need assistance with:
Schedule a call back when you’re available to speak with a Frontier representative if you’re dealing with a tight schedule.
Paying your Frontier bill
To pay your bill, you can sign in to your account online or you can make a payment through Frontier’s automated payment system by calling 1-800-801-6652. No time for a call? Check out some other ways you can pay your Frontier bill:
- Pay using Express Pay at frontier.com
- Pay using the MyFrontier App
- Set up automatic payments with Auto Pay
- Pay in person at a Frontier retail location
For payment by mail, send a check or money order along with your payment stub and account number to:
5050 Kingsley Drive
Cincinnati, OH 45227-1115
Frequently asked questions about Frontier customer service
If you’re currently experiencing a residential service outage, call 1-800-921-8101. Frontier representatives are available to troubleshoot during regular business hours, or if you need off-hours assistance, chat live with representatives that are available 24/7.
To check on the status of your order, have either your account number or your order number, service address ZIP code and last name available. Visit the help center and input your information for the latest update on your order.
If you don't have time for a call, Frontier representatives are always available to live chat in your free time. If you’d like to troubleshoot your own device, tutorials and support articles on common customer inquiries are available here. You can also sign in to Support Wizard for quick and easy automated troubleshooting.
If you’re looking to relocate your existing services, call 1-877-649-3380 to find out if Frontier is available in your new location.
Last updated on 06/16/18.
Get new Frontier services in your home
Find out why Frontier is a leading provider of internet, TV and phone services in 29 states across the U.S. New Frontier customers can call Allconnect for the most up-to-date deals and pricing in your area.