Get Existing and New Customer Support from Frontier

Call 1-844-819-9721 to order new Frontier services for your home.

Order your new Frontier services today

 

If you’re looking to order your new Frontier high-speed internet, TV or home phone services, look no further. Our experts at Allconnect® are here to help. Give us a call today to learn more about the deals that are available in your area and the most up-to-date pricing.

Order new Frontier services:

1-844-819-9721

Get existing Frontier customer support

If you’re already have Frontier service, you can call Frontier customer service for account information, changes and tech support.

For help with billing or your Frontier account, call 1-800-921-8101

Monday-Friday 6:00 a.m. - 10:00 p.m. MT

Saturday 8:00 a.m. - 8:00 p.m. MT

Sunday 9:00 a.m. - 7:00 p.m. MT

Chat with a Frontier representative on your time about products and sales, billing, payment, repairs, tech support and general account information.

For 24/7 technical support, call the number related to the service you need assistance with:

Phone- 1-800-921-8104

Internet- 1-800-584-3384

TV- 1-888-742-0239

FiOS- 1-877-600-1511

Secure- 1-888-620-3663

Vantage- 1-800-318-8268

Schedule a call back when you’re available to speak with a Frontier representative if you’re dealing with a tight schedule.

 

Existing customers can also get live updates on issues like weather outages and service status on Frontier.com, Facebook and Twitter.

Paying your Frontier bill

To pay your bill, you can sign in to your account online or you can make a payment through Frontier’s automated payment system by calling 1-800-801-6652. No time for a call? Check out some other ways you can pay your Frontier bill:

  • Pay using Express Pay at frontier.com
  • Pay using the MyFrontier App
  • Set up automatic payments with Auto Pay
  • Pay in person at a Frontier retail location

For payment by mail, send a check or money order along with your payment stub and account number to:

Frontier Communications
5050 Kingsley Drive
Cincinnati, OH 45227-1115

Frequently asked questions about Frontier customer service

If you’re currently experiencing a residential service outage, call 1-800-921-8101. Frontier representatives are available to troubleshoot during regular business hours, or if you need off-hours assistance, chat live with representatives that are available 24/7.

To check on the status of your order, have either your account number or your order number, service address ZIP code and last name available. Visit the help center and input your information for the latest update on your order.

If you don't have time for a call, Frontier representatives are always available to live chat in your free time. If you’d like to troubleshoot your own device, tutorials and support articles on common customer inquiries are available here. You can also sign in to Support Wizard for quick and easy automated troubleshooting.

If you’re looking to relocate your existing services, call 1-877-649-3380 to find out if Frontier is available in your new location.

Last updated on 06/16/18.

Get new Frontier services in your home

Find out why Frontier is a leading provider of internet, TV and phone services in 29 states across the U.S. New Frontier customers can call Allconnect for the most up-to-date deals and pricing in your area.

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