Cox internet plans
Cox Internet has a plan for every need with speeds ranging from 10 to 940 Mbps. Upgrade your connection with Cox gigablast, the Panoramic Wi-Fi router and Elite Gamer service, exclusively from Cox.
Cox internet overview
Ari Howard Last updated: July 28, 2021
Compared to other major providers, Cox has one of the lower scores when it comes to affordability, performance, value and customer satisfaction. Cox’s lowest performing category, value, received a particularly low score due to its $25-$36/mo. price increase after the first 12 months.
Cox scores a little higher in the performance and customer satisfaction categories, however, due to its fast speed plan options and its use of coaxial cable technology, which is known for being one of the more reliable internet service types.
We evaluate broadband providers in four categories: affordability, performance, value and customer satisfaction. Each category contains multiple sub-factors, all of which are weighted differently to impact the provider’s overall score.
For each sub-factor, we score all providers on a continuous scale of 1 to 5, relative to the industry as a whole. Because the average download speed in America is currently 180 Mbps, for example, we assigned all plans with download speeds between 100 and 299 Mbps a score between 3 and 4. Xfinity’s 200 Mbps plan received a 3.50 score for download speed, while Spectrum’s 400 Mbps plan got a 4.16.
We only considered standardized data points in our scoring system. More abstract data like consistency of service and brand reputation is still part of our analysis, but we opted to let our writers address them in the context of each review.Learn more about our methodology
What we like
Plan options for everyone – Cox speed tiers range from 10 to 940 Mbps, so there’s a plan for virtually every need.
Panoramic Wi-Fi – A powerful easy-to-use modem/router combo for a relatively low monthly rental fee.
Elite Gamer service – Cox is the only provider to offer an add-on designed to reduce ping and lag, which is essential to any online gamer.
Great discounts for bundling – If you need more than just internet, Cox is one of the most generous providers when it comes to bundle discounts.
Things to consider
One-year contract – Moving or canceling service before the contract period ends may result in early termination fees.
Data cap and overage fees – It will take a lot of internet use to go over the 1 TB/mo. data cap, but doing so could add $10 to your bill for every 50 GB you go over, up to $50.
Price increases – After 12 months of service, Cox will increase plans by $25/mo. – $36/mo.
Unlimited data allowance
AT&T consumer home internet or Fixed Wireless Internet customers can use unlimited internet data through September 30, 2020.
Self-installation is the default installation option when available for customers.
Temporary speed upgrade
Get a temporary speed upgrade to 50 Mbps when you order Cox 10 & 30 Mbps internet plans. Offers valid through June 30, 2020.
Self-installation encouraged. Select your desired installation date, and a Cox representative will call to confirm or reschedule your appointment.
Safety-first Installation: A Frontier technician will perform your installation with appropriate safety protocols including wearing protective equipment and maintaining social distancing. In taking these precautions, it’s recommended that Frontier customers wear a face mask or face covering for the safety of technicians.
New TV plan
Introducing a new “Local 50” video plan to support contactless installation.
Contactless installation: Mediacom will send an installation kit and a technician to set up a single high-speed data connection, phone, or one local TV channel plan with the help of someone in your home.
Self-installation is encouraged. For professional installation, contact-free delivery is available for work done outside of the home. For customers moving more than 7 days from the date the order is placed, professional installation is available.
Free Contactless Delivery: An Xfinity technician will drop-off your equipment with installation instructions, then perform any outside work. Get your installation fees back in a customer credit for a no-charge installation.
Cox Communications internet plans and prices
Cox internet deals and speeds will vary by location, but they are still likely to be one of the cheapest and fastest internet options available for those in Cox service areas.
|Plan name||Allconnect score||Starting Price*||Price after 12 months||Max download speeds||Max upload speeds|
|Internet Starter 25||2.86/5||$19.99/mo.||$44.99/mo.||25 Mbps||3 Mbps|
|Internet Essential 50||2.83/5||$29.99/mo.||$65.99/mo.||50 Mbps||3 Mbps|
|Internet Preferred 150||3.06/5||$49.99/mo.||$83.99/mo.||150 Mbps||10 Mbps|
|Internet Ultimate 500||3.39/5||$69.99/mo.||$99.99/mo.||500 Mbps||10 Mbps|
|Gigablast||3.52/5||$99.99/mo.||$119.99/mo.||940 Mbps||35 Mbps|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 06/25/21
Which Cox internet plan is best for you?
If you are a light internet user (check social media, send emails, online shop, etc.) with only a couple of connected devices at a time, you can likely get away with the 25 Mbps plan. However, Cox’s 25 Mbps internet plan is not ideal if you are working from home or looking to perform heavy internet activities from more than one device. Additionally, since the upload speeds are only 3 Mbps, you may want to upgrade if you regularly live-stream, live-game or Zoom at home.
Cox’s 50 Mbps internet plan is a good option if you only have a few devices connected at a time and don’t require too much uploading activity. If it is just you working from home, you can likely receive the speeds you need with this plan, but we would recommend upgrading to the 150 Mbps to be safe.
The 150 Mbps is Cox’s most popular internet plan and is a good option for one to two people working from home. Additionally, with upload speeds up to 10 Mbps, you will have no issues with more strenuous uploading activities.
Cox’s 500 Mbps plan is ideal for households with 2-5 heavy internet users in the home. If you plan to simultaneously have members of the household working from home, live-streaming or gaming, learning remotely, etc., you will want this plan. If you have multiple smart home devices in addition to your regular devices, the 500 Mbps plan will be able to ensure all your devices are adequately connected to the internet at all times.
With speeds up to 940 Mbps, there is nothing you can’t do with the Cox Gigablast internet plan. This package can handle any of the internet use the Cox internet 500 can handle but with more devices. This plan is likely best for households with more than six people who heavily use the internet all at the same time.
Expert tip: Look to see if your area offers a discounted Gigablast deal
Cox’s Gigablast deal is already a great internet plan option because it uses fiber optic technology for download speeds up to 940 Mbps and upload speeds up to 35 Mbps; however, this deal becomes unbeatable in certain areas where Cox sells the Gigablast plan for $69.99/mo. instead of $99.99/mo. This deal tends to be available in metro areas, such as Oklahoma City, Phoenix and Las Vegas, so make sure you check for this deal when considering which internet plan to choose.
Cox internet fees
Gateway modem: $10.99/mo.
The plan price is just the beginning of your final charges. If you need to rent Wi-Fi equipment from Cox, that’ll cost you $10.99/mo., which is a better deal than what many other internet providers offer. You can always save money, however, and purchase your own equipment.
Installation fee: free
One perk of choosing Cox internet is that you don’t have to pay an installation fee. Installation fees can cost up to $150 so this is a great way to keep your first internet bill a little lower.
Overage fee: $10/mo. for every 50 GB exceeded
A small downside of Cox internet is that there are data caps imposed on most Cox plans. However, a data cap of 1 TB/mo. is difficult to exceed so don’t worry too much about this fee.
How does Cox internet service compare?
In areas serviceable for Cox internet, fiber optic or DSL providers may also be available. Take a look at how Cox compares to other internet service providers below:
|Provider||Allconnect score||Price range||Download speeds||Upload speeds|
|Cox internet||3.13/5||$19.99-$99.99/mo.||25-940 Mbps||3-35 Mbps|
|AT&T fiber||4.05/5||$35.00-$60.00/mo.||300-940 Mbps||300-880 Mbps|
|AT&T DSL||2.80/5||$45.00/mo.||10-100 Mbps||1-20 Mbps|
|CenturyLink fiber||3.95/5||$65.00/mo.||940 Mbps||940 Mbps|
|CenturyLink DSL||2.96/5||$50/mo.||20-100 Mbps||1.5-10 Mbps|
|Verizon Fios||4.07/5||$39.99-$79.99/mo.||200-940 Mbps||200-880 Mbps|
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Last updated 06/25/21.
Cox has a hard time competing with AT&T fiber and Verizon Fios when it comes to pricing and upload speeds. If you are looking for the best value, therefore, only choose Cox if you live in an area where fiber optic internet providers are not available. If you are simply looking for the cheapest high-speed internet option available, however, Cox is one of the better options (just remember prices will increase by at least $15/mo. after the first 12 months).
If you’d like more in-depth comparisons of AT&T vs. other providers, click any of the links below:
Bundle Cox internet with TV
Cox allows you to bundle any internet plan with its TV service, Cox Contour TV. If you are looking to bundle internet and TV, Cox is a great provider to choose because you can access discounts of up to 66% off when you bundle. Cox offers three different TV packages to choose from that range from 140+ to 250+ channels and you can also add Cox home phone to any bundle package.
Cox customer satisfaction
When it comes to customer satisfaction, Cox is right in the middle of the pack or just below. In 2021, Cox tied with Spectrum internet for fourth place on the American Customer Satisfaction Index (ACSI) with a score of 63/100. This is an improvement in score for Cox compared to 2020. Overall, the average score for the major ISPs was 65/100. Cox also scored a 63/100 on the 2020 Consumer Reports.
Cox internet FAQs
If you don’t want to rent a Cox modem, you can use your own compatible modem for Cox internet. Compatible modems may vary by location and internet plan.
Cox has a data limit of 1.25 TB. If you exceed your monthly data, Cox won’t throttle your speeds or lessen the quality of your internet. However, Cox will automatically provide 50 GB data blocks for $10 each until your data plan resets at the beginning of the next month.
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 06/25/21.
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Written by:Ari Howard
Associate Writer, Broadband & Wireless Content
Ari is an Associate Writer for the Allconnect team, focusing on broadband and wireless news, as well as broadband and TV provider deals. She recently graduated from Davidson College with a bachelor’s degree in… Read more
Edited by:Robin Layton
Editor, Broadband Content
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