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Cincinnati Bell internet plans and pricing

By Lara Vukelich Last updated: March 15, 2022

Cincinnati Bell is now altafiber. Watch for more information coming soon. The provider has been delivering direct communication to Ohio since 1873, and it now covers residents over 2,400 square miles in Ohio, Kentucky and Indiana. Residents can enjoy Cincinnati Bell internet and telephone service – including whole home Cincinnati Bell Wi-Fi and Fioptics (fiber optic) internet.

  • 250 Mbps fiber optic plans starting at

    $44.99/mo.

    *Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 02/07/22.

About Cincinnati Bell internet

Cincinnati Bell internet plans boast really fast speeds, making the provider great for people who want to stream movies, play video games, and use the internet across multiple devices. Cincinnati Bell internet speed test results are as fast as 1 Gbps. 

What we like

  • Very fast internet speeds

  • No data caps

  • Locked in prices with no contract

Things to consider

  • Only available in a limited area

  • Most affordable plan starts at almost $50/mo.

  • Equipment rental required

Cincinnati Bell plans and pricing

*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. Speeds may vary. As of 02/07/22.

All Cincinnati Bell internet plans feature free email accounts, no data caps, and the ability to stream on at least 15 devices. Users can choose to upgrade any Cincinnati Bell internet plan to the premier version. These plans offer additional services, including internet security and a wireless gateway. 

Allconnect’s favorite Cincinnati Bell plan 

Our favorite plan is the Advanced plan. This is the Cincinnati Bell plan with the fastest speeds: up to 1 Gbps for downloads and up to 250 Mbps for uploads. Combined with no data caps, the $69.99 price tag is well worth it if you work from home, have a gaming console, or use video streaming in multiple bedrooms. You can also order a Fully Loaded Bundle, which includes Cincinnati Bell fiber optics internet with 1 Gbps speed, premium whole-home Wi-Fi and HBO Max.

Cincinnati Bell contracts, equipment and fees

Cincinnati Bell does not require contracts for internet service. However, users do have to pay for equipment rental and some fees may apply for service. 

Cincinnati Bell contracts

You don’t have to sign a contract to get the Foptics internet option with Cincinnati Bell. The company lets you lock in your price for two to three years — depending on which plan you select – without signing a long-term commitment. There is no stated fee in the terms and conditions for canceling your service. You can check out other no-contract favorites to compare Cincinnati Bell with similar providers. Prepaid options may also be right for people who want to pay as they go. 

Cincinnati Bell equipment

Customers pay $9.99/mo. to lease a wireless gateway (aka a modem). When you cancel your service, you are required to return the equipment or face a fee. Learn the difference between modems and routers for more information about what this equipment does for you.  

Cincinnati Bell fees

Customers must return the equipment when they cancel service. Failure to turn in an undamaged modem results in a $100 fee, and failure to return the power cord will cost $20. You have five calendar days to turn in the equipment after you terminate your service. If you turn it in within 30 days, the fee will be credited back to you on your final bill.

Cincinnati customer service

You can reach Cincinnati Bell online or by phone. Their service phone numbers are available 24/7 every day of the week. 

Call: (833) 321-1042

Text: (513) 866-4641

Online: Live Chat and Email

Cincinnati Bell availability 

Cincinnati Bell internet is primarily available in Ohio, Indiana and Kentucky. Most coverage is available in and around Cincinnati. You can check if the company offers internet in your area by searching your ZIP code. The top cities served by Cincinnati Bell include:

Cincinnati Bell bundling or TV service

Cincinnati Bell allows customers to bundle their internet with phone and/or cable service. TV and internet bundles start with 55 channels and a price tag of $55.99/mo. TV and phone bundles start at $64.99/mo. If you don’t want to invest in a cable bundle, you can cord cut with cable alternatives such as Hulu + Live TV, YouTube TV and other providers. 

Cincinnati Bell compared to other internet service providers

A Cincinnati Bell speed test puts it above other major Cincinnati competitors. Cincinnati Bell internet plans are relatively affordable and offer surprisingly fast speeds for the price. For instance, their 1 Gig plan price is $35 cheaper than Spectrum and Cincinnati Bell’s 250 Mbps and 500 Mbps plans are competitively priced as well.

The bottom line

Cincinnati Bell Fioptics internet is very impressive. The speeds and price are very competitive. Plus, Cincinnati Bell offers free Wi-Fi hotspots to users around the city. No matter which plan you choose, fast internet is important. You can compare internet plans in your area on our site to see which is right for your needs.

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Illustration of a father and daughter in a living room. The father is sitting in an armchair and reading a newspaper, and the daughter is playing with a toy on the floor.

Cincinnati Bell FAQs

What is Cincinnati Bell’s Fioptics internet?

Fioptics by Cincinnati Bell is a type of fiber optic cable internet. The cable uses thin strands of glass or plastic to transmit your internet. These cables are thinner and more effective than traditional cable. Cincinnati Bell has invested almost $500,000,000 in fioptics.

Yes. Users only need a minimum speed of 5 Mbps to stream Netflix. Cincinnati speeds far surpass that.

Cincinnati Bell internet plans are designed for multiple devices. You can successfully stream across 15+ devices. This includes watching HD movies, using video call apps and playing video games.

Users can pay their Cincinnati Bell internet bill using a credit card, debit card or e-check. You can sign onto the website around the clock and submit a payment. The company also receives payments over the phone at (513) 565-2210.

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Lara Vukelich

Written by:

Lara Vukelich

Allconnect contributor

Lara Vukelich is a freelance writer in San Diego, Calif. She writes creative content and SEO-driven copy that can be found everywhere from Huffington Post and Quiet Revolution to Expedia, Travelocity, MyMove, Al… Read more

Robin Layton

Edited by:

Robin Layton

Editor, Broadband Content

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