AT&T service guide

What to know about AT&T

• AT&T Fiber is one of the best fiber internet services available and mainly serves the southern and central regions of the U.S.
• AT&T’s 5G internet service is relatively new and has limited availability 
• AT&T’s DSL service starts at $60.00/mo. and offers varying speeds up to 100 Mbps
• AT&T scored well on our customer satisfaction survey, with customers praising the provider’s speed, reliability and customer service

AT&T Customer Reviews:

3,815 customer reviews

Read AT&T reviews

AT&T deals

AT&T offers various promotional deals on its services. These promotions may not last, so always check our best deals page for the most up-to-date promotions of the month.

• Save 20% every month when you bundle fiber internet with an eligible AT&T unlimited wireless plan
• Upgrade your smartphone early with AT&T Next Up Anytime
• Extended Wi-Fi coverage and security included with 2 and 5 Gig fiber plans

AT&T internet fees

Most internet services come with a slew of added fees to keep an eye out for. Here are AT&T’s added fees with its fiber internet service: 

• $49 one-time DSL activation fee
• $99 self-installation assistance fee with fiber, DSL or 5G internet service. (Only applicable if you don’t opt for professional installation and then require a technician’s assistance)
• $99 professional installation fee (fiber, 5G)
• $149 professional installation fee (DSL)
• Late payment fees: $9.75 for DSL, $9.99 for fiber or 5G
• $150 to $200 fee if you fail to return your AT&T-provided internet equipment after service ends (fiber, 5G)

AT&T home internet availability 

AT&T Fiber is available throughout the South and Midwest regions of the U.S. as well as parts of California and Nevada.

AT&T Internet Air, its 5G internet service, has availability in select cities across 48 states.

AT&T FAQs

What is AT&T?

AT&T is a telecommunications company that provides fiber, DSL and 5G internet services as well as phone services.

Are AT&T services available at my address?

Availability for AT&T services varies by location. Residents in the southern U.S., Midwest or parts of California or Nevada are most likely to be eligible for AT&T internet services.

Does AT&T offer TV service?

No, AT&T does not have it’s own TV service but you can bundle AT&T services with a DIRECTV package.

Is AT&T Fiber coming to my area?

AT&T Fiber is currently in dozens of cities across the U.S. with plans to further expand their fiber-optic network in the coming years. View the AT&T Fiber coverage map to see which cities are currently eligible for AT&T Fiber, and which will get access in the near future.