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Surge Plans

Guard against expensive appliance and electronic repairs.

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Surge Protection (for homeowners) Surge Coverage and Grounding (for homeowners and renters)

Surge Protection

For homeowners

Coverage that starts at the meter.

Surge Protection works at the meter to help block power surges before they enter your home's interior wiring. A meter-based protector is installed at the meter to help protect motors and compressors in your appliances like refrigerators, washers, dryers, and HVAC systems from power surges

Get started today:

  • Easy installation – appointments typically not necessary.
  • Grounding inspection and repairs at no additional cost
  • Helps provide protection for motors and compressors in appliances including your refrigerator, HVAC, washer and dryer.
  • Get Surge Protection for just $9.99/month** for a lifetime limit of liability of up to $20,000 conveniently added to your bill plus FREE device installation - that's a savings of $59.99.*
  • Upgrade with Surge Protection Added Coverage for $2.99/month plus tax for up to $1,000 per incident and up to $2,000 per year to help cover the repair costs of surge damage to your valuable appliances and electronics.
$9.99/mo*

for a lifetime limit of liability of up to $20,000**

$0

Reg. $59.99

100% off

One time installation fee

or call: 877-731-6712

*Plus a one-time installation fee. Tax not included.

**Exclusions and limitations apply. See terms and conditions for details.

Surge Coverage and Grounding

For homeowners and renters

Help guard against expensive appliance and electronics repairs.

Surge Coverage and Grounding helps product your family's budget from the cost of having your electronics repaired after damage caused by power surges. You'll pay a low monthly fee, and if a power surge hits or grounding wires fail, we'll help reimburse you for the repair up to your chosen coverage amount.** Available for both homeowners and renters! If your items cannot be repaired and must be replaced, the plan covers the depreciated value of the items up to your coverage limit.

Essential coverage

$5.99/mo

up to $1,250 per incident and up to $2,500/year**

Enhanced coverage

$7.99/mo

up to $2,500 per incident and up to $5,000/year**

Premium coverage

$9.99/mo

up to $5,000 per incident and up to $10,000/year**

or call: 877-731-6712

**Exclusions and limitations apply. See terms and conditions for details.

Duke Energy Carolinas (DEC) offers optional, market-based products and services that are separate from the regulated services provided by DEC. These products and services may be available from other competitive sources.

Exclusions and limitations apply. See terms and conditions for details at applicable product page. These products and services are administered by Duke Energy Carolinas, LLC located at 550 South Tryon Street Charlotte, NC 28202 and provided by TWG Home Warranty Services, Inc. located at 175 W Jackson Blvd. Chicago, IL 60604.

These products and services are not part of the regulated utility services offered by Duke Energy Carolinas (“DEC”) and are not in any way sanctioned by the North Carolina Utilities Commission or the Public Service Commission of South Carolina. Purchasers of these products will receive no preference or special treatment from DEC. A customer does not have to buy these products or services from DEC in order to receive the same safe and reliable electric service from DEC. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service. These goods or services may also be available from other non-Affiliated suppliers. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY. NC Lic # 22957-U, SC Lic # M109516