| Provider | ||||
|---|---|---|---|---|
| Frontier | $44.99 | Varies | DSL | 100% |
| Optimum | $40.00 | 300 - 1,000 Mbps | Cable | 100% |
Lumos Networks 
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$39.99 | 200 - 2,000 Mbps | DSL | 6.760% |
| HughesNet | $64.99 | 25 - 25 Mbps | Satellite | 100% |
| Viasat | $69.99 | 12 - 150 Mbps | Satellite | 100% |
|
King Street Wireless
|
- | - | Wireless | 68% |
*Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
Need help?6351
people have access to broadband internet of any type
1 provider - 100.00%
2 providers - 99.77%
3 providers - 6.76%
4+ providers - 0%
Source: FCC
At 100%, broadband coverage in the 25311 ZIP code is comparable to the rest of West Virginia - 97%, and comparable to broadband coverage across the U.S. - 95%.
The vast majority of those living in the 25311 ZIP will have access to DSL, which covers 100% of households. Cable internet is also an option for many, offering service to 100% of the area. No fiber-optic providers are currently available in Charleston, but satellite or fixed-wireless providers may offer broadband options in your area.
There are six internet providers serving the 25311 area, and 99.77% of households will have internet options from more than one provider. Among six internet providers in 25311, prices start at $39.99 and available download speeds reach up to 2,000 Mbps.
The largest internet providers serving the 25311 ZIP code are Frontier, Optimum, and HughesNet bringing DSL, cable, and satellite options to the area.
DSL internet from Frontier is available to nearly all in the 25311 ZIP code, covering 100% of households. Many will also have the option of cable from Optimum, which covers 100% of the area. Charleston’s third most-available internet provider, HughesNet, offers satellite to around 100% of residents in the 25311 ZIP code.
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*Wireless speeds may vary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
DSL from Frontier offers broadband to all households in the 25311 ZIP code, covering 100% of the area.
DSL internet from Frontier uses telephone lines to deliver service, which often leads to lower prices and higher availability, though download speeds are likely to be slower than cable or fiber-optic internet.
Internet prices for Frontier start at $44.99/mo.*, which is lower than the average starting price for internet in Charleston, $51.99.
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*Wireless speeds may vary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
Cable from Optimum offers broadband to all households in the 25311 ZIP code, covering 100% of the area.
Optimum’s cable network is likely to offer faster speeds than DSL or satellite service, but 25311 residents in densely populated areas may experience slowed speeds during peak usage times.
Internet prices for Optimum start at $40/mo.*, which is significantly lower than the average starting price for internet in Charleston, $51.99.
Optimum customers who choose the lowest-priced plan can expect speeds up to 300 Mbps, which comes to an estimated $0.13 per Mbps, about the same as the average cost per Mbps for the lowest priced plans in Charleston, $0.39.
For those who value internet speed as much as cost, Optimum offers download speeds up to 1,000 Mbps and upload speeds up to 7 Mbps in 25311 ZIP code. These download speeds are available to 100% of the area, and are much faster than the average max speeds from all Charleston's providers, 47 Mbps.
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*Wireless speeds may vary. Pricing per month plus taxes for length of contract. Additional fees and terms may apply. Pricing varies by location and availability. All prices subject to change at any time. May or may not be available based on service address. As of Feb 14, 2023.
Satellite from HughesNet offers broadband to all households in the 25311 ZIP code, covering 100% of the area.
HughesNet satellite internet offers reliable connection throughout the 25311 ZIP where other internet types may not be available, but service is likely to come with low monthly data allowances and high latency, making streaming binges and real-time online gaming impractical.
Internet prices for HughesNet start at $64.99/mo.*, which is significantly higher than the average starting price for internet in Charleston, $51.99.
HughesNet customers who choose the lowest-priced plan can expect speeds up to 25 Mbps, which comes to an estimated $2.60 per Mbps, higher than the average cost per Mbps for the lowest priced plans in Charleston, $0.39.
For those who value internet speed as much as cost, HughesNet offers download speeds up to 25 Mbps and upload speeds up to 3 Mbps in 25311 ZIP code. These download speeds are available to 100% of the area, and are about the same as the average max speeds from all Charleston's providers, 47 Mbps.
Lumos Networks is the fastest internet provider in the 25311 ZIP code with download speeds up to 2,000 Mbps. These speeds are available to 6.760% of households in 25311. The next fastest internet provider in the 25311 ZIP code is Optimum, offering download speeds up to 1,000 Mbps to 100% of the area.
Lumos Networks offers the cheapest internet in the 25311 ZIP with service starting at $39.99/mo. This is significantly less than the average starting price for internet in Charleston, $51.99.
Downgrading services or cutting extras, such as Wi-Fi extenders or premium tech support, can lower your monthly internet bill. You can also try to negotiate with your internet provider for a lower rate. Switching internet providers and bundling internet with other services is another common way to lower internet costs.
According to the FCC, 93% of households have access to three or more providers. In many areas, a cable, DSL, satellite and possibly fiber-optic provider may be available. You are unlikely, however, to find multiple providers of the same internet type, such as two cable providers, in the same location because operating expenses in an area already served by another provider can be too high to be profitable.
Wi-Fi connects your device to a router, but that router needs to be connected to the internet for your device to also be connected to the internet. You need an internet service provider to get Wi-Fi.
Learn the penalty, if any, of canceling service with your current provider. Find other internet providers in your area and compare plans and pricing. Choose the internet provider and plan that best meets your needs. Order your new services and get your installation/activation date. Call your current internet provider and cancel service by the activation date of your new service.
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