For assistance placing an order, please call 1-844-263-2443. Our home service consultants are available 24/7.
If you have questions about an existing order, please call 1-866-429-9210. Our customer care center is open:
Or, if you prefer, you can reach us via email or social media:
Your order and each service within your order may have varying statuses before being confirmed:
If your order status is not yet "confirmed" and you have questions about your order, please call 1-866-429-9210.
You can also email us at firstname.lastname@example.org. Please include your customer number in the email so we can locate your account.
If your order status is not yet "confirmed," you can call 1-866-429-9210 to speak with an Allconnect customer service representative to make changes or to cancel your order.
If your order status is already "confirmed," you must contact your service provider directly to make any changes or to cancel your order. Each of our providers has independent processes in place to fulfill your new service request and handle customer service once your order is confirmed or installed.
If you are experiencing problems with your internet, TV or other home service, or if you wish to cancel your service altogether, you must directly contact your service provider. Visit your service provider’s website or place a call to their customer service line for assistance.