(844) 451-2720

Everything you need to know about Metro by T-Mobile

Allconnect
A
Allconnect

Aug 7, 2020 — 7 min read

At Allconnect, we work to present quality information with editorial integrity. While this post may contain offers from our partners, our opinions are our own. Here’s how we make money.

  • Metro by T-Mobile (formerly Metro PCS) offers four prepaid, no-contract plans
  • Plans are competitively priced and include bonus perks like Amazon Prime and Google One subscriptions
  • Good variety of phones available, including free and cheap options
  • Reliable network coverage through T-Mobile
  • Solid deals available for new customers who switch from other carriers

Metro by T-Mobile pricing

Metro by T-Mobile lets you pick from four straightforward prepaid plans, all of which include unlimited talk and text and varying levels of data (from 2GB to unlimited).

Customers appreciate Metro by T-Mobile’s straightforward plan pricing, which includes all taxes and fees. The cheapest plan costs $30/mo. and comes with a 2GB monthly data allowance (in addition to the unlimited talk and text that comes standard with every Metro by T-Mobile plan). For those who need a little bit more data, the 10GB plan comes in at $40/mo. and includes Metro by T-Mobile’s Music Unlimited feature. With Music Unlimited, you can stream music from 40+ apps without using your data.

But to get more bang for your buck, you’ll want to explore Metro by T-Mobile’s unlimited data plans. Its lower-tier unlimited plan will run you $50/mo., with extra perks like hotspot data and Google One included (we’ll cover these promotions in more detail in the next section). For families of four or more, your best bet is the $60/mo. unlimited plan. On that plan, you’ll pay only $120/mo. for unlimited data on four lines of service.

Metro by T-Mobile promotions and deals

Metro by T-Mobile reserves its best deals for customers who switch from other providers, offering free and cheap phones that include select iPhones and Samsungs.

Free Samsung Galaxy A10e or LG K51

If you aren’t too picky about what kind of phone you have, it’s worth checking out the free phone options from Metro by T-Mobile. Sign up in-store to get a free Samsung Galaxy A10e or LG K51.

Four free LG K51s

No matter what carrier you’re with, family plans are always a great way to save money — and Metro by T-Mobile is no exception. At the moment, you can scoop up four free LG K51s when you open a new family plan with four lines. Even better, you’ll also get unlimited data for $25/mo. for each line.

Unlimited data for $40/mo.

Individuals who switch to Metro by T-Mobile are eligible to get unlimited data for just $40/mo., which adds up to $120 worth of savings in a year.

iPhone 7 and iPhone SE discounts

In addition to its selection of Android devices, Metro by T-Mobile also offers a range of Apple products, including the newest iPhones. Right now, there are a couple of deals up for grabs if you open a new account, and you can get an iPhone 7 for $30 or an iPhone SE for $100.

Extra perks on unlimited plans

You’ll also find some compelling perks in addition to the deals outlined above. The company’s unlimited plans are already well-priced, but they also throw in extra bonuses to sweeten the deal. With the $50/mo. unlimited plan, you’ll get 5GB of hotspot data and a 100GB subscription to Google One. With the $60/mo. version, you’ll get 15GB of hotspot data, a 100GB subscription to Google One and an Amazon Prime membership. (Note: Google One only works with compatible Android devices.)

How do Metro by T-Mobile’s cellphone prices compare?

Generally speaking, Metro by T-Mobile’s phone prices are similar to what the other major carriers charge. However, it’s worth noting that postpaid plans from other providers like Verizon and AT&T will allow you to pay for your phone in monthly installments. Since Metro by T-Mobile is a prepaid carrier, you’ll need to cover the cost of your phone upfront.

And although Metro by T-Mobile has a handful of promotions like the ones outlined above, you won’t find much else in the way of discounted phones. Right now, you can save $100 (or more) on some older iPhone models, but Samsungs and other Android devices aren’t on sale.

Here’s a quick overview of what you can expect to pay for popular phones with Metro by T-Mobile versus its competitors:

Metro by T-Mobile coverage and speed

While its coverage doesn’t quite stack up to industry leaders Verizon and AT&T, the T-Mobile network generally outperforms the competition in Consumer Reports rankings.

Metro by T-Mobile operates on the T-Mobile network, which provides reliable coverage across most of the country. But what does that mean for you? Let’s dig into the data about the company formerly known as Metro PCS.

In terms of overall performance, the T-Mobile network ranks third among the big four carriers, just beating out Sprint (which is becoming part of the T-Mobile network after the merger between the two companies was recently finalized). 

Performance scores are awarded by RootMetrics, which evaluates each carrier on five criteria. Here’s how T-Mobile ranked in each category:

  • Network reliability: 88.1 (fourth)
  • Network speed: 89.0 (third)
  • Data performance: 92.2 (third)
  • Call performance: 79.1 (fourth)
  • Text performance: 91.7 (fourth)

When it comes to 4G performance, T-Mobile still lags behind industry heavy hitters Verizon and AT&T, again coming in third place, according to OpenSignal

However, T-Mobile really outshines the competition in Consumer Reports rankings. The carrier was the only one to score “good” or “very good” in all of the evaluation categories, including:

  • Value: Very good
  • Customer support: Very good
  • Data: Very good
  • Reception: Good
  • Telemarketing frequency: Good

How is Metro by T-Mobile’s 5G network?

If you’ve seen a T-Mobile advertisement on TV, you’ve likely heard the company talking about having America’s “largest 5G network.” This statement was recently confirmed by a third-party study, which acknowledged that T-Mobile offers far more 5G coverage than its competitors combined. Another survey found that 5G smartphone users on T-Mobile were able to spend the most time using 5G, achieving 22.5% 5G availability.

However, with Metro by T-Mobile, it’s a little bit more complicated than that. Only two phones work on the T-Mobile nationwide 5G network: the Samsung Galaxy Note 10+ 5G and the OnePlus 7T Pro 5G McLaren. At the moment, only the Samsung model is available through Metro by T-Mobile.

Want to know if Metro by T-Mobile has 5G available in your area? Check out its 5G coverage map or see if your city is listed here:

  • Atlanta
  • Austin
  • Baltimore
  • Boston
  • Charlotte
  • Chicago
  • Cleveland
  • Cincinnati
  • Dallas
  • Denver

  • Houston
  • Indianapolis
  • Kansas City
  • Las Vegas
  • Los Angeles
  • Miami
  • Minneapolis
  • Nashville
  • New Orleans
  • New York
  • Philadelphia
  • Phoenix
  • Portland
  • Salt Lake City
  • San Diego
  • San Francisco
  • Seattle
  • St. Louis
  • Washington, D.C.

How does Metro by T-Mobile compare to other wireless providers?

Metro by T-Mobile is a good bet if you’re looking for a prepaid carrier with budget-friendly unlimited data plans and bonus perks — especially for families of four or more.

When compared to its competitors, Metro by T-Mobile really stands out in terms of its pricing on unlimited data plans. For a single person switching to the carrier, you’ll only pay $50/mo. and you can use as much data as your heart desires (although you may notice speeds slow if you go over 35GB per month). Plus, you’ll get some tempting bonus perks as well.

For couples and families, the deals are even sweeter. You’ll get unlimited data for just $45/mo. per line on Metro by T-Mobile’s highest-tier plan, which also includes hotspot data and subscriptions to Google One and Amazon Prime. These are incredible deals that separate Metro by T-Mobile from its competitors.

Customer support is another area in which Metro by T-Mobile excels. In a recent J.D. Power study, the company earned top marks in terms of customer care, beating out other no-contract carriers Boost Mobile and Cricket Wireless. Plus, parent company T-Mobile scored higher than Verizon and AT&T in the American Customer Satisfaction Index (ACSI).

Metro by T-Mobile customer service

Get in touch with Metro by T-Mobile customer service through one of these official channels:

Metro by T-Mobile FAQs

Are there additional fees on top of the monthly plan price?

Like its parent company, Metro by T-Mobile has all-inclusive pricing, so you won’t get any surprise taxes or fees on top of your monthly bill. But if you buy a new phone from the carrier, you can expect to pay sales tax and a one-time activation fee.

Does Metro by T-Mobile have cheap phones?

If you don’t want a high-end smartphone, Metro by T-Mobile has budget-friendly options. For under $200, you’ll find a selection of Alcatel, Samsung, LG and Motorola devices for sale. Head over to the carrier’s website to explore all of the phones available from Metro by T-Mobile, as well as tablets, accessories and other devices.

Can you pay for your phone in installments?

Since Metro by T-Mobile is a prepaid, no-contract carrier, you’ll need to either bring your own compatible device or purchase one outright. If you’re looking for a postpaid plan, check out other carriers like Verizon, AT&T, Sprint or T-Mobile.

How can you sign up for Metro by T-Mobile? 

To take advantage of Metro by T-Mobile’s phone deals, you’ll need to sign up at one of their physical locations. Otherwise, you can shop for phones on the carrier’s website. Here’s how to find a store in your area. (Note: Your nearest store may still have Metro PCS branding.)

Should you switch to Metro by T-Mobile?

If you’re looking for an affordable unlimited data plan, Metro by T-Mobile could help you see some savings, particularly if you start a family plan. While its network doesn’t quite measure up to Verizon or AT&T, you can expect free (or cheap) phones, cost-effective plans and top-ranked customer support.

By Taylor Freitas