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- Metro by T-Mobile (formerly Metro PCS) offers four prepaid, no-contract plans
- Plans are competitively priced and include bonus perks like Amazon Prime and Google One subscriptions
- Good variety of phones available, including free and cheap options
- Reliable network coverage through T-Mobile
- Solid deals available for new customers who switch from other carriers
Metro by T-Mobile (formerly MetroPCS) is one of the most popular prepaid phone companies around, thanks to its straightforward plan pricing, which has all taxes and fees included.
The cheapest plan costs $30/mo. and comes with a 2GB monthly data allowance (in addition to the unlimited talk and text that comes standard with every Metro by T-Mobile plan). For those who need a little bit more data, the 10GB plan comes in at $40/mo. and includes Metro by T-Mobile’s Music Unlimited feature. With Music Unlimited, you can stream music from 40+ apps without using your data.
But to get more bang for your buck, you’ll want to explore Metro by T-Mobile’s unlimited data plans. Its lower-tier unlimited plan will run you $50/mo., with extra perks like mobile hotspot data and Google One included (we’ll cover these promotions in more detail in the next section). For families of four or more, your best bet is the $60/mo. unlimited plan. On that plan, you’ll pay only $120/mo. for unlimited data on four lines of service.
Metro by T-Mobile promotions and deals
Metro by T-Mobile includes perks like Amazon Prime membership, Google One cloud storage and free Amazon devices with its unlimited plans.
To sweeten the deal, Metro by T-Mobile includes some tempting extra perks with their plans. The exact deals vary depending on which plan you select, but they could potentially be a deciding factor if you’re still on the fence about buying one of these Metro PCS plans.
If you opt into the 2GB deal, you won’t get any bonus services. Once you move up to the 10GB plan, however, you’ll get access to Metro by T-Mobile’s Music Unlimited service. It’s the only plan to include this service, which lets you stream music from 40+ popular apps like Spotify, Pandora and Apple Music — without using your data.
That said, it’s really the unlimited plans that have the most attractive extra perks. As mentioned earlier, both the $50/mo. plan and the $60/mo. plan include a monthly mobile hotspot allowance (up to 5GB and 15GB of data, respectively) and a 100GB storage allowance with Google One for Android users. Plus, the highest-tier plan comes with an Amazon Prime subscription.
If you’re on the 10GB plan, Music Unlimited is a great perk if you’re a big music fan. This plan includes a relatively low amount of data, and streaming music can quickly eat away at it — so it’s a smart way to conserve data for apps and internet browsing, rather than listening to music.
On the other hand, Google One isn’t as compelling a selling point for Metro by T-Mobile. On its own, a 100GB subscription to Google One only costs $1.99/mo., so it’s pretty affordable no matter what carrier you have. Plus, you can only use it if you have an Android phone, so iPhone users can’t even take advantage of this feature.
Finally, there’s no denying that Amazon Prime is an awesome perk to bundle with your phone plan. Normally, an Amazon Prime subscription costs $12.99/mo. If you’re already a member, opting into Metro by T-Mobile’s highest-tier plan would get you unlimited data and save you a few bucks a month on your Amazon Prime subscription. And with Amazon Prime’s free two-day shipping, you could save even more in the long run if you use the service for your online shopping.
If you aren’t already an Amazon Prime member and aren’t interested in signing up, there’s not much reason to consider Metro by T-Mobile’s $60/mo. unlimited package over the $50/mo. version. Also, if you have a student, EBT or Medicaid rate with Amazon Prime, this deal won’t save you any money either.
|Video streaming quality||Standard definition (480p)||Standard definition (480p)||Standard definition (480p)||Standard definition (480p)|
|Streaming subscription||✘||Music Unlimited||✘||Amazon Prime|
|Cloud storage||✘||✘||Google One 100GB||Google One 100GB|
Free Amazon Fire TV Stick 4K or Echo Dot
Metro by T-Mobile’s $60/mo. unlimited plan includes a free subscription to Amazon Prime. If you switch to this plan from another carrier (or upgrade to it from an existing Metro plan), they’ll throw in a free Amazon Fire TV Stick 4K streaming device ($50) or Echo Dot smart speaker ($50).
Unlimited data for $40/mo.
Individuals who switch to Metro by T-Mobile are eligible to get unlimited data for just $40/mo., which adds up to $120 worth of savings in a year.
Metro by T-Mobile coverage and speed
While its speeds will be a little slower than T-Mobile’s, Metro still has access to arguably the best wireless network in the country.
Metro by T-Mobile operates on the T-Mobile network, which provides reliable coverage across most of the country. But what does that mean for you? Let’s dig into the data about the phone company formerly known as Metro PCS.
In terms of overall performance, the T-Mobile network ranks second or third among the big three carriers. To grade Metro’s coverage, we utilized scores from four network-testing firms: RootMetrics, Ookla, OpenSignal and Consumer Reports. Here’s how T-Mobile ranked in each category.
|Ookla Consistency Score||73.8%||79.7%||79.2%|
|RootMetrics Overall Performance||94.8||93.2||86.9|
|OpenSignal 4G Coverage Experience||9.8||9.5||8.8|
|Consumer Reports Data Score||Good||Fair||Very good|
|Consumer Reports Reception Score||Good||Poor||Good|
How is Metro by T-Mobile’s 5G network?
If you’ve seen a T-Mobile advertisement on TV, you’ve likely heard the company talking about having America’s “largest 5G network.” This statement was recently confirmed by a third-party study, which acknowledged that T-Mobile offers far more 5G coverage than its competitors combined. Another survey found that 5G smartphone users on T-Mobile were able to spend the most time using 5G, achieving 22.5% 5G availability.
However, with Metro by T-Mobile, it’s a little bit more complicated than that. Only two phones work on the T-Mobile nationwide 5G network: the Samsung Galaxy Note 10+ 5G and the OnePlus 7T Pro 5G McLaren. At the moment, only the Samsung model is available through Metro by T-Mobile.
Want to know if Metro by T-Mobile has 5G available in your area? Check out its 5G coverage map or see if your city is listed here:
- Kansas City
- Las Vegas
- Los Angeles
- New Orleans
- New York
- Salt Lake City
- San Diego
- San Francisco
- St. Louis
- Washington, D.C.
How does Metro by T-Mobile compare to other wireless providers?
Metro by T-Mobile is a good bet if you’re looking for a prepaid carrier with budget-friendly unlimited data plans and bonus perks — especially for families of four or more.
When compared to its competitors, Metro by T-Mobile really stands out in terms of its pricing on unlimited data plans. For a single person switching to the carrier, you’ll only pay $50/mo. and you can use as much data as your heart desires (although you may notice speeds slow if you go over 35GB per month). Plus, you’ll get some tempting bonus perks as well.
For couples and families, the deals are even sweeter. You’ll get unlimited data for just $45/mo. per line on Metro by T-Mobile’s highest-tier plan, which also includes hotspot data and subscriptions to Google One and Amazon Prime. These are incredible deals that separate Metro by T-Mobile from its competitors.
Customer support is another area in which Metro by T-Mobile excels. In a recent J.D. Power study, the company earned top marks in terms of customer care, beating out other no-contract carriers Boost Mobile and Cricket Wireless. Plus, parent company T-Mobile scored higher than Verizon and AT&T in the American Customer Satisfaction Index (ACSI).
|ACSI customer satisfaction score||74/100||74/100||75/100|
|Consumer Reports customer support score||Fair||Poor||Very good|
|J.D. Power customer care score||817/1000||793/1000||848/1000|
Metro by T-Mobile customer service
Get in touch with Metro by T-Mobile customer service through one of these official channels:
- Phone: 888.863.8768 or *611 from your Metro by T-Mobile phone
- Digital Assistant: Available via the support site
- Twitter: Metro by T-Mobile
- Facebook: Metro by T-Mobile
Metro by T-Mobile FAQs
Yes. MetroPCS changed its name to Metro by T-Mobile in 2018, but nothing else changed. It continues to offer prepaid phone plans that run on T-Mobile’s network.
No, Metro by T-Mobile does not offer any discounts for seniors. But if you’re looking to save, T-Mobile does discount its unlimited plans for people 55 and older, but only if you add two lines — no more or less. Here’s how the prices break down for two lines on each plan:
- Essentials: $55/mo. with senior discount, $90/mo. without
- Magenta: $70/mo. with senior discount, $120/mo. without
- Magenta Plus: $90/mo. with senior discount, $140/mo. without
As you can see, these prices are significantly discounted. They’re even cheaper than Metro by T-Mobile’s plans, plus they’ll get you better coverage on T-Mobile’s network.
Metro by T-Mobile is a prepaid carrier owned by T-Mobile. That means you pay upfront every month for your service. Metro’s unlimited plans are only a bit cheaper than T-Mobile’s, but you can save significantly by going with Metro’s 10GB plan for $40/mo. The downside is that you won’t have access to the same phone deals that you would if you switch to T-Mobile. Since they use the same network, coverage and speed are about the same for both carriers.
Should you switch to Metro by T-Mobile?
If you’re looking for an affordable unlimited data plan, Metro by T-Mobile could help you see some savings, particularly if you start a family plan. While its network doesn’t quite measure up to Verizon or AT&T, you can expect free (or cheap) phones, cost-effective plans and top-ranked customer support.
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By Taylor Freitas
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