When you’re shopping for Xfinity home services, it’s easy to get caught up by the low prices the firm advertises.
However, be warned – when your first bill arrives, you could be in for a surprise, with added “taxes and fees” bumping up your total.
Multiple government taxes, additional costs for everything from HD to DVR service and a raft of other costs all add up, meaning your bill will probably be far higher than you were expecting.
We’ve created a ‘hidden fee translator’ that will shed light on the strange terms on your bill.
Here are some of the most common ‘hidden fees’ Xfinity customers can expect when they’re paying their TV, internet or home phone bill – and what they really mean.
However, be warned the actual fees you’ll pay will also depend on where you live – they vary dramatically from state to state.
Xfinity TV fees
Xfinity TV customers can expect to see a lot of confusing additional charges on each monthly bill along with the price of service.
From regional sports network fees to FCC and franchise fees, it’s a mindnumbing maze of costs – all of which you have to pay.
Here are the most common Xfinity TV fees that may appear on your bill, along with what they actually mean.
Optional or additional Xfinity TV fees
You’ll also take a financial hit for the extra services you choose.
Customers that choose to add premium channels, HD or standard DVR service and multiple TVs to an Xfinity TV plan can expect to see some additional monthly fees associated with each feature.
Here’s what they all mean:
|The Xfinity optional fee ||What it really means
|Additional Outlet Adapter fee|
|A monthly charge for each digital TV box (including your first box) required by a household. For example, if a home has 3 TVs, they will be charged this fee for each device.
|Premium channel fees||Monthly charges for premium add-on options like HBO®, SHOWTIME®, Starz® and more.
|DVR Service fee||A monthly fee for customers who opt for Xfinity X1 DVR service.
|HD Technology fee ||An additional monthly charge for cable subscribers who opt for Xfinity X1 HD DVR service.
Xfinity Internet fees
If you’re shopping for Xfinity Internet, there are a whole other set of fees you’re going to see – here they are:
|Xfinity Internet fee||What it really means
|Universal Connectivity charge||Fee representing a contribution by Xfinity to a federal fund that ensures affordable communications are available to low-income and rural customers.
|State and Local Communications Services Sale tax ||Taxes imposed locally or by the state for communications services like voice, data, audio or TV.
Optional or additional Xfinity Internet fees
If you’re looking to cut back on Xfinity Internet costs, consider investing in your own equipment to eliminate monthly rental fees.
Here’s what Xfinity will charge you for using their equipment:
|Optional Xfinity internet fee||What it really means
|Wireless Gateway rental fee||Monthly 2-in-1 router/modem rental fee. Price is subject to change at the discretion of Xfinity.
Xfinity Voice fees
Some of the fees and taxes associated with Xfinity Voice are similar to the state and local fees associated with internet or TV service.
Take a look at some other fees that come with Xfinity Voice.
|Xfinity Voice fee||What it really means
|Regulatory Recovery fee ||Fees accessed by federal, state and local governments on businesses that offer voice services. This fee may change and is not government-mandated.
|State and Local Communications Services sales tax||Taxes imposed locally or by the state for communications services like voice, data, audio or TV.
|State or Local 911 fee||Fee to fund local and state governments 911 and other emergency services. Fees vary by states and locality.
|Federal Excise tax ||Tax required by the federal government on some types of voice services.
Conditional Xfinity fees
Fees for early cancellation, late payment or reactivation only appear on an Xfinity monthly bill if a customer cancels their contract or fails to pay their monthly bill.
Here’s what to expect:
|Xfinity Conditional Fee||What it really means
|Early cancellation fee||Prorated fees incurred with the early cancellation of an Xfinity contract before the term ends. Starting cost will depend on the length of your service agreement.
|Late payment fee||Fees incurred for late payment of an Xfinity bill. These fees vary by location. For instance, Maryland residents may be charged 10% per month of the amount not paid.
|Reactivation fee||One-time fees incurred for the re-connection of one or more Xfinity services after failure to make payment.
Frequently asked questions about Xfinity fees
How do I get out of Xfinity’s early termination fee?
If an Xfinity customer attempts to cancel service before the end of the agreed-upon contract, an early termination fee will be assessed depending on how much of your initial term remains. This fee amount can be found in the Legal Agreements & Contract details of the account information online.
Do I have to pay Xfinity’s broadcast TV fee?
Any subscriber to Xfinity’s TV services will have to pay the mandatory broadcast TV fee in order to access local broadcast networks with cable TV service.
Why has my Xfinity bill gone up?
If there’s an increase in your Xfinity bill from month to month, promotional pricing may have expired on your services. Xfinity subscribers can find the initial terms of their promotional agreement on their monthly bill or in the fine print account details online.
Looking to cut back on your monthly home service fees? Call our internet experts today to learn more about more Xfinity deals and competing providers in your area.