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Whether you’re moving across town or to the other side of the country, moving is a stressful event that requires a lot of planning, organization and logistics. You need to make sure everything is closed out at your old residence and ready at your new one.
When it comes to making sure your new place is set up and ready to go, would you rather face life without the internet or make sure you have water?
Well, according to a May 2019 survey by Xfinity, nearly one-third of adults (31% to be exact) said it would be “more difficult to live without internet for two days after a move than to live without water.”
To further cement how important technology is to us, the survey also found:
- 64% of parents who are likely to move in the next year think their children would unpack electronic devices before bedding
- 57% of Millennials prefer to handle their move digitally
- 55% of surveyed adults said their cellphone was one of the two most essential items to have during a move (the other being important documents)
Thankfully, with a little planning, you won’t need to be without either.
4 steps to help you stay connected while moving
Follow these tips to make your internet move a little more seamless.
Step 1: Check to see if your current provider is still available at your new address
Use Allconnect® to see which internet service providers (ISPs) are available at your new address. If your current ISP isn’t available, you’ll need to contact them to cancel services. Depending on your contract, you may be required to pay an early termination fee.
If your current provider is available, you can request a transfer of services. Some providers like AT&T and Xfinity allow you to schedule your move online in minutes, but with some providers, you may be required to call.
Step 2: Schedule a new installation date
If you’re going with a new provider, you’ll need to schedule an installation date. Even if you’re keeping your old provider, they may still require a technician to come out and set up services.
This is usually where the hold-up between old and new service happens so as soon as you know when you’ll be at your new address, contact your ISP and set up installation for the day you arrive or the day after.
Some providers offer self-install options that won’t require you to wait for a technician. Opting for self-installation can be a great way to ensure you’re connected as soon as you unpack.
Step 3: Return or pack up any equipment
If you’re changing internet service providers you’ll need to return your old equipment and get new equipment from your new ISP.
Opted for self-installation? Many providers offer options to have your equipment shipped to your old address (so that way you’ll have it with you as soon as you move), delay shipping until you get to your new address or arrange a pick-up of equipment from a local store.
If you’re staying with the same internet service provider, you may be able to pack up and move your equipment with you and either self-install when you unpack or have everything ready for a technician as soon as you get there.
Step 4: Make a back-up plan
You know what they say about the best-laid plans … well, that also applies to moving. No matter how prepared you are, something may happen — the technician has to delay their visit or the equipment is in the last box to unpack.
It helps to have a back-up plan in place, just in case you do face life without the internet for a while. Print or download any important information you may need from the internet, scope out nearby Wi-Fi hotspots or cafes with free wireless (just keep in mind that public Wi-Fi isn’t secure, so don’t share sensitive information) or see if you can use your cellphone as a mobile hotspot temporarily.
Moving is stressful, and it’s important that you stay both hydrated and connected during your move. Give our internet experts a call and we can help you find providers at your new address and schedule your installation all on one call.
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