Customer satisfaction is a big deal for any business. Still, when it comes to internet slowdowns or our service crashing altogether, we can get crabby and demand an instant fix from helpful people or a high-performing app or website to help us fix it ourselves. These areas are where the ACSI Telecommunications Study 2022-2023* shows […]
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Over eight million homes and businesses in the U.S. still do not have access to high-speed internet service, according to the latest version of the Federal Communications Commission (FCC) broadband availability map, released this week. The FCC defines high-speed broadband as actual download speeds of at least 25 Mbps and actual upload speeds of at […]
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The Affordable Connectivity Program provides free or cheap internet for millions in the United States, which has helped shrink the digital divide.
Time is running out to fix the flawed FCC map that is the driver behind billions in state funding allocations.
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Internet connections are not guaranteed, especially in a new subdivision or home build. Here’s what to look for and how to advocate for a connection.
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We analyzed each state on factors like price, performance, availability and choice to find the areas with the best and worst internet connectivity.
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A data cap of 1 TB will likely take a long time to reach, but it still is possible to reach that much data in a month.
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