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Although web providers often advertise extremely high rates of netspeed, the reality of what you get on a day to day basis is often quite different. While, in general, the basic quality of your Internet connection, including your netspeed, is determined mainly by your Internet service provider, there are a few tweaks you can make at home to improve things. If nothing else, these tweaks and tests will help you to be as specific as possible when you let your Internet service provider know that you are not getting the advertised speeds.
First of all, it's important to know what netspeed you are supposed to be getting. Check your phone or Internet service bill and remember the number that is followed by "kbps" for both upload and download speed.
If you are still plagued by slow Internet speeds, a final test you can perform can be found at Pingtest.net. Pingtest will check the latency of your connection to verify the quality of your line. If there is very little latency or packet loss, but your connection still tends to be sluggish, the cause of your slow Internet problem is probably elsewhere.
Before doing anything else, a good slow Internet fix to try is simply rebooting all of your devices. This includes your computer, your Wi-Fi router, your broadband modem, and any other devices that help you connect to the Internet. Switching these devices off and then back on after a few seconds will usually solve minor problems.
If this slow Internet fix doesn't work, try plugging your computer directly into your broadband modem. Sometimes the problem lies in routers, Wi-Fi strength, or other pitfalls along the way. If connecting your computer directly to the modem solves the problem, check for flaws in any routers or other ports you may have bypassed.
Before calling your Internet service provider, make sure that the problem really lies with them. Test your connection using different computers, making sure to always use a secure connection to prevent hijacking. Scan your computer for viruses and malware as sometimes these can be the cause of a slow Internet connection. If no slow Internet fix seems to work, contact your service provider.
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