Find out how to change or cancel an order, or contact a specific Provider.
Check Order Status
Change or Cancel an Order
Contact a Provider
Check Order Status
You can check on the status of your order 24 hours a day, 7 days a week at www.allconnect.com/orderstatus. Your order, specifically each service within your order, may have varying status before it is confirmed:
- In Progress - An order may show "In Progress" while we are scheduling and confirming the dates and details of your order with the Provider.
- Action Required - If there is a problem with your order we will contact you via email and/or phone with instructions to remedy the problem. Furthermore, you can speak to a relocation expert to help with your order.
- Confirmed - Typically, we receive "Confirmed" status from the Provider within 48 hours of placing your order. Once Confirmed, the reported start dates and details of your service are the most accurate.
If you have any questions regarding your order, please feel free to contact our helpful customer care agents.
Change or Cancel an Order
Each of our providers has independent operations to fulfill your new service request and handle customer service only after your order is confirmed or installed. If your order status is not yet "confirmed," speak to a live Allconnect® customer service representative by entering your phone number in the window below. If your order status is already "confirmed," you will have to contact your service provider directly.
Contact a Provider
| Phone Providers | |
| AT&T | 800-222-0300 |
| Alltel | 800-501-1754 |
| Bellsouth Main | 888-757-6500 |
| Bellsouth FastAccess Internet Service | 888-321-2375 |
| Direct TV from BellSouth | 888-355-7530 |
| Cavalier (M-F 8am-7pm, Sa 8am-5pm) | 800-683-3944 |
| Century Tel (CenturyLink) | 800-201-4099 |
| Cincinnati Bell | 513-565-6090 |
| Cincinnati Bell ZoomTown Internet | 513-397-4357 |
| Cox Tulsa Oklahoma | 918-806-6000 |
| Embarq (CenturyLink) | 888-723-8010 |
| First Communications | 866-464-1717 |
| Frontier | 800-921-8101 |
| Qwest | 800-244-1111 |
| Qwest Internet | 877-490-6342 |
| SBC | 877-258-1427 |
| SBC Midwest (IL, IN, MI, OH, WI) | 800-244-4444 |
| SBC Southwest (TX, MO, OK, KA, AR) | 800-464-7928 |
| SBC West (CA) | 800-310-2355 |
| SBC Internet | 888-792-3751 |
| Sprint | 888-723-8010 |
| Sprint Satellite TV | 888-333-9045 |
| TDS Telecom | 888-225-5837 |
| Valor (M-F 8:00am-6:00pm CST) | 877-520-5220 |
| Verizon (M-F 8am - 8pm EST, Sat 8am - 6pm EST) | 800-483-4300 |
| Verizon Internet | 800-567-6789 |
| Vonage | 866-243-4357 |
| Ztel (M-F 6:00 am - 9:00 pm CST, Sat 9:00 am - 6:00 pm CST) | 800-246-2709 |
| Cable Providers | |
| Adelphia | 888-683-1000 |
| Brighthouse | 866-309-3279 |
| Brighthouse Internet | 877-892-3278 |
| Brighthouse Phone | 888-275-5887 |
| Buckeye | 800-866-3260 |
| Charter | 800-955-7766 |
| Comcast | 800-266-2278 |
| Comcast Internet | 866-462-2253 |
| Cox Hampton Roads, San Diego | 800-234-3993 |
| Cox Fairfax | 703-378-8422 |
| DirectStarTV | 800-628-5175 |
| Dish Network | 800-333-3474 |
| Dish Pronto | 800-636-1409 |
| Insight Peoria, IL | 309-686-2600 |
| Insight Springfield, IL | 877-788-5656 |
| Insight Columbus, OH | 800-686-2200 |
| Insight Northern KY | 888-735-0300 |
| Insight Central IN | 800-824-0454 |
| Knology | 877-566-5649 |
| Time Warner | 800-933-4662 |
| Time Warner Road Runner Internet | 866-520-5983 |
| Time Warner Phone | 800-247-9112 |
| Internet Providers | |
| AOL | 800-827-6364 |
| Bellsouth DSL | 888-321-2375 |
| Comcast | 888-266-2278 |
| EarthLink | 800-395-8425 |
| People PC | 866-772-6277 |
| SBC DSL | 800-310-2355 |
| Time Warner Internet | 866-520-5983 |
| Verizon DSL | 866-268-4630 |
| Qwest DSL | 888-777-9569 |
| Utilities Providers | |
| Georgia Natural Gas | 877-850-6200 |
| back to top | |
| Home Services Providers | |
| ADT (Home Security) | 800-238-4459 |
| Brinks (Home Security) | 800-334-9750 |
| BFI - Atlanta (Trash Removal) | 770-640-2300 |
| Waste Management (Trash Removal) | 404-794-6707 |
| Atlanta Journal Constitution (Newspaper) | 404-526-5151 |
| Wall Street Journal (Newspaper) | 800-568-7625 |
| USA Today (Newspaper) | 800-872-0001 |
