Problems with Orders Overview

Overview
FAQ



Problems with Orders Overview

Find out how to change or cancel an order, or contact a specific Provider.

Change or Cancel an Order
Contact a Provider


Change or Cancel an Order

Each of our providers has independent operations to fulfill your new service request and handle customer service only after your order is confirmed or installed. If your order status is not yet "confirmed," speak to a live Allconnect ® customer service representative by entering your phone number in the window below. If your order status is already "confirmed," you will have to contact your service provider directly.


Contact a Provider
Phone Providers
AT&T 800-222-0300
Alltel 800-501-1754
Bellsouth Main 888-757-6500
Bellsouth FastAccess Internet Service 888-321-2375
Direct TV from BellSouth 888-355-7530
Cavalier (M-F 8am-7pm, Sa 8am-5pm) 800-683-3944
Century Tel 800-201-4099
Cincinnati Bell 513-565-6090
Cincinnati Bell ZoomTown Internet 513-397-4357
Cox Tulsa Oklahoma 918-806-6000
Embarq 888-723-8010
First Communications 866-464-1717
Frontier 800-921-8101
Qwest 800-244-1111
Qwest Internet 877-490-6342
SBC 877-258-1427
SBC Midwest (IL, IN, MI, OH, WI) 800-244-4444
SBC Southwest (TX, MO, OK, KA, AR) 800-464-7928
SBC West (CA) 800-310-2355
SBC Internet 888-792-3751
Sprint 888-723-8010
Sprint Satellite TV 888-333-9045
TDS Telecom 888-225-5837
Valor (M-F 8:00am-6:00pm CST) 877-520-5220
Verizon (M-F 8am - 8pm EST, Sat 8am - 6pm EST) 800-483-4300
Verizon Internet 800-567-6789
Vonage 866-243-4357
Ztel (M-F 6:00 am - 9:00 pm CST, Sat 9:00 am - 6:00 pm CST) 800-246-2709
 


 
Cable Providers
Adelphia 888-683-1000
Brighthouse 866-309-3279
Brighthouse Internet 877-892-3278
Brighthouse Phone 888-275-5887
Buckeye 800-866-3260
Charter 800-955-7766
Comcast 800-266-2278
Comcast Internet 866-462-2253
Cox Hampton Roads, San Diego 800-234-3993
Cox Fairfax 703-378-8422
DirectStarTV 800-628-5175
Dish Network 888-333-3474
Dish Pronto 800-636-1409
Insight Peoria, IL 309-686-2600
Insight Springfield, IL 877-788-5656
Insight Columbus, OH 800-686-2200
Insight Northern KY 888-735-0300
Insight Central IN 800-824-0454
Knology 877-566-5649
Time Warner 800-933-4662
Time Warner Road Runner Internet 866-520-5983
Time Warner Phone 800-247-9112
 


 
Internet Providers
AOL 800-827-6364
Bellsouth DSL 888-321-2375
Comcast 888-266-2278
Earthlink 800-395-8425
People PC 866-772-6277
SBC DSL 800-310-2355
Time Warner Internet 866-520-5983
Verizon DSL 877-483-3648
Qwest DSL 888-777-9569
 


 
Utilities Providers
Georgia Natural Gas 877-850-6200
 
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Home Services Providers
ADT (Home Security) 800-238-4459
Brinks (Home Security) 800-334-9750
BFI - Atlanta (Trash Removal) 770-640-2300
Waste Management (Trash Removal) 404-794-6707
Atlanta Journal Constitution (Newspaper) 404-526-5151
Wall Street Journal (Newspaper) 800-568-7625
USA Today (Newspaper) 800-872-0001